TRX / KLCC Retail Sales Associate

Oriental Coffee International; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading beverage company in Kuala Lumpur is seeking a passionate individual to promote restaurant-branded merchandise at various events. The ideal candidate will engage with customers, provide excellent service, and maintain attractive displays. Previous experience in promotions or retail roles is preferred, along with strong communication skills and an engaging personality. This role requires flexibility to work evenings and weekends during events.

Qualifications

• Previous experience in promotions or customer-facing roles preferred.
• Confident, energetic, and engaging personality.
• Passion for food, hospitality, and storytelling.

Responsibilities

• Promote restaurant-branded merchandise to guests.
• Set up and maintain merchandise displays.
• Provide excellent customer service and answer product-related questions.
• Gather customer feedback for marketing insights.

Skills

Strong communication skills

Interpersonal skills

Sales skills

Basic familiarity with POS systems

Job description

Actively promote restaurant-branded merchandise to in-store guests and at off-site events/pop-ups.

Set up and maintain attractive merchandise displays in the restaurant and at promotional locations.

Approach customers and share product benefits, stories, and usage tips to encourage purchases.

Provide excellent customer service, answer product-related questions, and handle transactions when needed.

Gather customer feedback and share insights with the marketing and product development teams.

Support marketing campaigns and social promotions by encouraging photo ops and user-generated content.

Maintain inventory levels and ensure merchandise is properly tagged, stocked, and displayed.

Represent the restaurant brand professionally at all times.

Job Requirement:

Previous experience in promotions, retail, or customer-facing roles preferred.

Strong communication and interpersonal skills.

Confident, energetic, and engaging personality.

Passion for food, hospitality, and storytelling.

Ability to work evenings, weekends, and during special events.

Basic sales skills and familiarity with POS systems is a plus.