Training Specialist

Digiphoto Entertainment Imaging; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global entertainment imaging company in Selangor, Malaysia, is seeking a candidate to develop and deliver training programs that meet local and organizational needs. The role involves visiting retail locations to understand operational needs, working with different stakeholders to ensure alignment, and managing training reports for decision-making. Ideal candidates will have a background in training development and stakeholder collaboration. This position offers an opportunity to impact training standards across the organization.

Qualifications

• Experience in training program development and delivery.
• Proficient in stakeholder collaboration and coaching.

Responsibilities

• Visit retail locations to plan training programs.
• Develop and deliver country-specific training sessions.
• Coordinate with various stakeholders to ensure training effectiveness.

Job description

Training Program Development and Delivery:

Regularly visit retail locations to understand the nuances, changing needs and motivations of the operations team to plan training accordingly

Coordinate with respective Country Manager to plan and publish monthly training Calendar

Operational Trainings - Develop and deliver country-specific training to address local needs including domain, technical and behavioral sessions, in-person and virtual.

Organizational Trainings – Plan and delivery corporate initiative linked trainings

Stakeholder Collaboration:

Work with Country Manager, regional HR, and partners’ representatives to ensure training meets busines needs and brand expectations.

Trainer Development: Identify and coach a network of site-based trainers to maintain high training standards.

Data Management and Reporting: Track, analyse, and report training outcomes, updating training records to support decision-making and compliance.

Content Development: Regularly (once in three months) review the current training content benchmark with other regions, update and enrich the training contents and delivery methodology.

Brand Partnership: Liaise with brand partners to ensure training content aligns with their standards and continuously refine programs to meet industry trends.