Training & Development Executive/Specialist

dtcpay; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A fintech company is seeking a Training & Development Executive/Specialist in Kuala Lumpur to enhance employee skills through training program design and implementation. Responsibilities include onboarding new hires, maintaining the Learning Management System (LMS), and assessing training effectiveness. The ideal candidate should hold a Bachelor’s degree in a relevant field and possess 2-4 years of experience in training. Proficiency in both English and Mandarin is essential to communicate with diverse stakeholders.

Qualifications

• Minimum 2–4 years of experience in training or learning & development.
• Hands-on experience in LMS administration and e-learning platforms.
• Experience in delivering and evaluating training programs.

Responsibilities

• Organize onboarding sessions for new hires.
• Identify learning needs through consultations.
• Manage the company's LMS and track training programs.

Skills

LMS management

Communication skills

Organizational skills

Training methodologies understanding

MS Office Suite proficiency

Detail-oriented

Proactive time management

Bilingual (English and Mandarin)

Education

Bachelor degree in Mass Communication or related field

Tools

Learning Management System (LMS)

MS Office Suite (Excel, PowerPoint, Word)

Job description

Training & Development Executive/Specialist

dtcpay is a MAS licensed payment service provider that bridges traditional finance and digital assets. We enable businesses to accept and make payments in both fiat and digital currencies, delivering secure, efficient, and seamless payment experiences across borders. As we expand globally, we are shaping the future of digital payments.

We are also recognised as one of Singapore’s Top 10 Startups in the LinkedIn Top Startups 2025 list, a reflection of our momentum and the exciting journey ahead for our team.

Work Arrangement: Fully On-site

What you'll do:

Onboarding & Orientation

Organize and conduct onboarding sessions for new hires to ensure smooth integration into the company.

Maintain and update onboarding materials and orientation schedules within the LMS.

Training Program Design & Implementation

Identify learning needs through consultation with department heads and performance evaluations.

Develop and implement training programs to enhance employee skills, productivity, and career growth.

Learning Management System (LMS) Administration

Manage and maintain the company’s LMS, ensuring all training materials, courses, and user data are accurate and up to date.

Create, assign, and track training programs for employees through the LMS.

Generate and analyze LMS reports on training completion, participation, and performance.

Performance Evaluation & Development

Support the design and execution of employee development plans.

Assess the effectiveness of training programs and recommend improvements.

Compliance & Record Management

Ensure all training records are properly maintained and accessible via the LMS.

Monitor compliance training completion and report to management as required.

Stay updated with learning technologies, trends, and best practices to enhance training delivery.

Recommend innovations to improve the overall employee learning experience.

What we are looking for:

Bachelor degree in Mass Communication or a related field.

Minimum 2–4 years of experience in training or learning & development.

Hands‑on experience in Learning Management System (LMS) administration and e‑learning platforms.

Experience in delivering, and evaluating training programs.

Strong understanding of training methodologies and adult learning principles.

Proficient in LMS management – uploading courses, managing users, generating reports, and troubleshooting issues.

Excellent communication and presentation skills (both written and verbal).

Strong organizational skills with the ability to manage multiple programs simultaneously.

Proficient in MS Office Suite (Excel, PowerPoint, Word); experience with LMS analytics is an advantage.

Detail‑oriented, proactive, good in time management and able to work both independently and collaboratively.

Prior experience in fintech or payment industries.

Proficient in both English and Mandarin to effectively communicate with our diverse client base and stakeholders.