Trade Middle Office Lead — Assistant Manager

HSBC; Kuala Lumpur; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading financial institution in Kuala Lumpur is seeking an experienced Assistant Manager Trade Middle Office to support the Trade Operations team. The ideal candidate will have at least 5 years of experience in trade operations, specifically in Export bill document checking. Key responsibilities include delivering high-quality customer service, managing a team, and identifying process improvement opportunities. The organization fosters a culture of continuous professional development and teamwork. Candidates with the right to work locally will be prioritized.

Qualifications

• Minimum of 5 years of experience in Trade operations processing transactions.
• Flexibility in working additional hours and being customer-centric.
• Effective planning and organization skills are crucial.

Responsibilities

• Provide full support to the Trade Operations team as required.
• Ensure high-quality service and ownership of tasks.
• Lead a motivated team to resolve issues effectively.

Skills

Excellent understanding of ICC Publications

Excellent technical knowledge of International Trade

Interpersonal skills for negotiation

Ability to manage a team

Excellent communication skills

Ability to multitask

Job description

A leading financial institution in Kuala Lumpur is seeking an experienced Assistant Manager Trade Middle Office to support the Trade Operations team. The ideal candidate will have at least 5 years of experience in trade operations, specifically in Export bill document checking. Key responsibilities include delivering high-quality customer service, managing a team, and identifying process improvement opportunities. The organization fosters a culture of continuous professional development and teamwork. Candidates with the right to work locally will be prioritized.