Tour Operation Coordinator

BMC Travel Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A travel agency in Kuala Lumpur is seeking a candidate to plan and coordinate tours. Responsibilities include designing itineraries, managing supplier relationships, and handling logistics. Ideal for fresh graduates or experienced individuals looking to build a career in travel. The position offers 5 working days a week, travel opportunities, and various benefits.

Benefits

5 Days a week

Chance to travel

EPF/Medical Claim

Bonus

Company Trip

Qualifications

• Strong organizational and communication skills.
• Ability to manage multiple tasks and solve problems effectively.
• Proficiency in booking and reservation systems.

Responsibilities

• Design, schedule, and manage tour itineraries.
• Communicate with clients to understand needs and provide assistance.
• Handle bookings with hotels, transport, and other partners.
• Address and resolve any issues or changes during the tour.

Skills

Organizational skills

Communication skills

Problem solving

Vendor relationship management

Booking and reservation systems

Job description

Job Responsibilities

• Plan and Coordinate Tours: Design, schedule, and manage tour itineraries, ensuring all details are covered.
• Client Interaction: Communicate with clients to understand their needs and preferences, and provide information and assistance.
• Manage Suppliers: Handle bookings with hotels, transport, restaurants, and other partners.
• Coordinate Teams: Communicate with sales, support, and branding teams.
• Logistics Management: Handle travel arrangements, including transportation, accommodation, and activities.
• Problem Resolution: Address and resolve any issues or changes that arise during the tour.
• Documentation: Prepare and maintain tour documentation, including itineraries, contracts, and reports.

Job Requirements

• Fresh graduates who are interested in travel line also can apply.
• Know how to maintain relationships with vendors and clients.
• Can handle operational issues and resolve them promptly.
• Strong organizational and communication skills.
• Ability to manage multiple tasks and solve problems effectively.
• Proficiency in booking and reservation systems.
• Position is open for both junior and senior candidates, the salary offer based on experience.

Job Benefits

• 5 Days a week.
• Got chance to travel
• EPF/Medical Claim.
• Bonus.
• Company Trip.