Telco Retail Assistant

ASK Resources; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A telecommunications company is seeking a motivated Telco Retail Assistant in Selangor and Kuala Lumpur. The successful candidate will provide excellent customer service, promote telecommunications products, and strive to achieve sales targets. Previous retail experience is preferred, along with strong communication skills. This position offers a structured schedule with varying working hours across mall and shop outlets, and includes medical insurance and full training.

Benefits

Medical insurance coverage

Full training provided

Qualifications

• Previous experience in a customer-facing retail or sales role, preferably in telecommunications.
• Strong communication and interpersonal skills.
• Target-driven mindset to exceed sales goals.

Responsibilities

• Provide exceptional customer service.
• Demonstrate and promote telecommunication products.
• Achieve individual and team sales targets.

Skills

Customer service skills

Communication skills

Product knowledge

Sales techniques

Job description

Telco Retail Assistant (RM3000/Uncapped Commission)

We are seeking a motivated and customer-focused Telco Retail Assistant to join our team in Selangor and Kuala Lumpur on a contract basis. This role is integral to the success of our retail operations, providing excellent customer service and driving sales of our telecommunications products and services.

Responsibilities

• Providing exceptional customer service and creating a welcoming in-store experience
• Demonstrating and promoting our telecommunication products and services to customers
• Achieving and exceeding individual and team sales targets through effective selling techniques
• Accurately processing customer orders and payments
• Maintaining the store's visual merchandising and stock presentation standards
• Collaborating with the wider retail team to contribute to the overall success of the store

What we\'re looking for

• Previous experience in a customer-facing retail or sales role, preferably within the telecommunications industry
• Strong communication and interpersonal skills with the ability to engage and build rapport with customers
• Excellent product knowledge and the capacity to learn about new telecommunications offerings
• A target-driven mindset and the motivation to exceed sales goals
• Flexibility to work a range of shifts, including evenings and weekends
• A positive, enthusiastic, and team-oriented attitude
• Medical insurance coverage
• Full training provided

Working Hours

Mall Outlet: 4 working days, 3 off days (based on mall operation hours)

Shop Lot Outlet: 5 working days, 2 off days (9:30AM – 6:30PM)

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