Telco Commercial Ops Lead – Contracts & Negotiations

Nevigate Global Network Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A telecommunications services provider in Kuala Lumpur is seeking a skilled individual to support and manage commercial operations. Responsibilities include contract management, preparing customer proposals, and liaising with telco vendors. The ideal candidate will have a Bachelor's degree and 3–5 years of relevant experience in commercial roles within the telecommunications or ICT industry, with strong negotiation and vendor management skills. Fluency in Mandarin is required, and knowledge of ERP systems is a plus.

Qualifications

• 3–5 years of experience in a commercial, procurement, or contract role in telecommunications or ICT.
• Familiar with telco services such as IPVPN, SD-WAN, DIA, and cross-border connectivity.
• Knowledge of automation tools is a plus.

Responsibilities

• Support and manage commercial operations including supplier quotations and pricing strategy.
• Handle end-to-end contract management including reviewing and drafting.
• Prepare and review customer proposals and commercial documentation.
• Liaise with telco vendors and partners to negotiate costs and contract terms.
• Monitor contract performance including SLA compliance.
• Work with Sales and Provisioning teams to align commercial terms.
• Participate in commercial process improvements and automation initiatives.
• Maintain accurate records of contracts and agreements.

Skills

Negotiation skills

Vendor management

Organizational skills

Proficiency in Microsoft Excel

Fluency in Mandarin

Education

Bachelor's Degree in Business, Telecommunications, IT, or related field

Tools

ERP systems

Job description

A telecommunications services provider in Kuala Lumpur is seeking a skilled individual to support and manage commercial operations. Responsibilities include contract management, preparing customer proposals, and liaising with telco vendors. The ideal candidate will have a Bachelor's degree and 3–5 years of relevant experience in commercial roles within the telecommunications or ICT industry, with strong negotiation and vendor management skills. Fluency in Mandarin is required, and knowledge of ERP systems is a plus.