Technician III - Failure Analysis

Advanced Energy; George Town; On-site; MYR 70,000 - 90,000; Full time

Job summary

A technology solutions company in Penang is seeking a Failure Analysis Technician to support engineering functions by monitoring and analyzing field quality data. The role involves identifying failure trends, preparing detailed reports, and ensuring data integrity. The ideal candidate has at least 5 years of manufacturing engineering experience and proficiency in electronic circuits. This position offers a dynamic work environment with potential travel opportunities.

Qualifications

• Proficient in electronic circuits and manufacturing processes.
• Effective communication skills to convey learnings clearly.
• Ability to train operators on production processes.

Responsibilities

• Monitor and analyze failure data for integrity.
• Identify trends and provide quantitative analysis.
• Prepare Failure Analysis reports for communication.

Skills

Electronic circuits troubleshooting

Communication skills

Database management

Education

Technical school or high school education

Associate's degree in a relevant engineering discipline

Certified Six Sigma

Tools

SAP

Microsoft Office

Job description

POSITION SUMMARY:

The Failure Analysis Technician supports the Failure Analysis Engineering function by monitoring field quality data for accuracy and consistency, understanding historical failure modes, and identifying new field issues. Failure Analysis Technicians track and archive Failure Analysis reporting to build a knowledge database of issues and resolutions.

RESPONSIBILITIES:

1. Ensures integrity of failure data including conditions, symptoms, and failure modes. Reviews RMA data for consistent, complete failure coding.
2. Identifies trends in failures and provides quantitative analysis of such trends.
3. Identifies and documents the most probable Root Cause(s) of failures.
4. Drives Corrective Action for simple failures.
5. Prepares complete, concise Failure Analysis reports for internal and external customer communications.
6. Adhere to organizational requirements on quality management, health and safety, code of conduct, legal stipulations, environmental, 5S policies and general duty of care.
7. Maintain confidentiality of all information related to the production processes and components, business and other technology including materials.
8. Other duties as assigned.

WORK ENVIRONMENT:

• Location: Penang Science Park, Simpang Ampat
• Failure Analysis Technicians regularly work in development and test labs, and manufacturing facilities.
• Travel to international locations may be required.

QUALIFICATIONS:

• Proficient knowledge and troubleshooting skills in electronic circuits, components, PCBs, and manufacturing processes.
• SAP, SAP Business Warehouse, Microsoft Office applications, and general database management.
• Effective verbal and written communication skills to clearly convey factual learnings.

EXPERIENCE:

• At least 5 years of experience in manufacturing engineering field.
• Ability to train new operators on production processes.
• Good operating skills in SAP, MES, OMS.
• Ability to perform minor changes in OMS.
• Specific product knowledge enabling effective failure analysis.
• Demonstrated failure analysis of complex electromechanical assemblies.

EDUCATION:

• Technical school or high school level education or related field, or equivalent experience.
• Associate's degree in a relevant engineering discipline.
• Certified Six Sigma or equivalent statistical, problem-solving methodology.