Technician - Data Center

Anixter International; Malaysia; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading technology distribution company in Malaysia is looking for a Technician - Data Center. This role involves setting up and maintaining data center equipment, troubleshooting server connectivity, managing inventory, and collaborating with vendor support. Candidates should have at least 1 year of experience and a diploma or degree in IT or related field, preferably with CCNA and CCNP certifications. Strong organizational and communication skills are necessary. Choose to thrive in a workplace that values teamwork and respect.

Qualifications

• At least 1 year experience as a Data Center Technician or in an enterprise Data Center environment.
• Proficiency in troubleshooting Ethernet network connectivity issues.
• Strong knowledge of data center best practices.

Responsibilities

• Perform weekly sweeps of server and storage equipment in the data center.
• Collaborate with vendor support organizations for hardware issues.
• Conduct regular physical and visual inspections of equipment.

Skills

Troubleshooting server hardware issues

Understanding data cabling and patching

Organizational skills

Communication skills

Networking knowledge

Education

Diploma or Degree in IT or related field

CCNA and CCNP preferred

Tools

Network diagnostic tools

Inventory management software

Job description

• Apply Before 12/31/2025, 01:54 AM
• Job Schedule Full time

Job Description

As the Technician - Data Center, you will be responsible for effectively performing assigned tasks in a data center, including general datacenter, servers and network devices setup, maintenance and troubleshooting. You will be accountable for setup and operational functions, assembly, equipment operation, general maintenance and housekeeping at assigned project locations.

Responsibilities:

• Perform weekly sweeps of server and storage equipment in the data center, detecting hardware and network connectivity issues; collect and analyze ipmi-sel data and vendor-specific platform management logs
• Diagnose server and storage equipment connectivity issues, including basic troubleshooting of network transceiver and optical fiber signal strength problems, using tools and procedures established in the data center
• Use collected diagnostic information to engage vendor support organizations (HPE, Dell, IX, etc.) by opening support cases and following up on hardware fixes and investigations as requested
• Collaborate with the data center operations team to manage the logistical aspects of the break-and-fix process, including escorting vendor contractors for repairs and ensuring alignment with established operational practices
• Oversee the logistical aspects of Return Material Authorization (RMA) processes for components such as rPDUs, network switches, and field-replaceable units (PSU, fan modules, controller modules)
• Provide hardware support for installations, moves, additions, and changes
• Decommission IT equipment such as HDD/SSD, networks, servers, storage, and backup devices
• Conduct regular physical and visual inspections of equipment and data center facilities
• Manage inventory records and perform regular cycle counts to ensure asset accuracy
• Update documentation for structured cabling and materials during new installations
• Oversee capacity management in terms of space, power, cooling, and patch panel port availability
• Understand and follow incident and change management processes
• Submit regular reports on move, change, support requests, and other activities, maintaining continuous improvement efforts
• Light traveling from site to site
• Perform other duties as assigned

Qualifications:

• Diploma or Degree - IT or related field preferred.
• Licenses/Certificates/Designations: CCNA and CCNP preferred.
• At least 1 year experience as a Data Center Technician or IT experience in an enterprise Data Center environment with strong knowledge of data center best practices.
• Proficiency in troubleshooting and diagnosing server hardware issues from major vendors.
• Experience troubleshooting Ethernet network connectivity issues, including RJ45 copper uplinks and LC/MPO fiber uplinks.
• Good understanding of data cabling and patching.
• Strong organizational and communication skills with the ability to manage multiple competing priorities.
• Ability to respond promptly to issues, provide updates, and elevate when necessary.

About the Team

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive. Learn more about Working at Wesco here and apply online today! Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.
Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.
Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.