Technician

Chubb Insurance; Ipoh; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading insurance firm in Ipoh is seeking a Security and Fire Protection Technician to manage installations, maintenance, and troubleshooting for security systems. The ideal candidate will have strong technical skills, experience in the field, and excellent customer service abilities. Responsibilities include routine inspections, providing technical support, and keeping service records. A valid driver's license and flexibility for travel are required. Join a dynamic team dedicated to safety and security.

Qualifications

• Proven experience as a technician in the security and fire protection industry.
• Familiarity with electrical and electronic components is required.
• Valid driver's license needed for travel to customer locations.

Responsibilities

• Install, configure, and maintain security and fire protection systems.
• Conduct routine inspections and tests of equipment.
• Diagnose and repair system faults promptly.

Skills

Troubleshooting and problem-solving

Knowledge of alarm systems

Customer service skills

Attention to detail

Education

Technical or vocational training in electronics

Tools

CCTV systems

Access control systems

Fire alarms

Job description

Install, configure, and maintain security and fire protection systems, including alarm systems, CCTV cameras, access control systems, and fire alarms.

Conduct routine inspections and tests of security and fire protection equipment to ensure they are in good working condition.

Diagnose and repair system faults and malfunctions promptly.

Perform preventative maintenance on security and fire protection systems to minimize downtime.

Provide technical support and troubleshooting assistance to customers and team members.

Collaborate with the sales team to assist in system design and provide technical expertise during the sales process.

Keep accurate records of all service and maintenance activities.

Stay updated on industry trends, new technologies, and best practices in security and fire protection systems.

Qualifications

• Technical or vocational training in electronics or a related field is preferred.
• Proven experience as a technician in the security and fire protection industry.
• Strong knowledge of security and fire protection systems, including alarm systems, CCTV, access control, and fire alarms.
• Familiarity with electrical and electronic components.
• Excellent troubleshooting and problem-solving skills.
• Strong attention to detail and the ability to work independently.
• Excellent communication and customer service skills.
• Valid driver's license and the ability to travel to customer locations as needed.