TECHNICAL SUPPORT SUPERVISOR

Tokai Engineering; Johor Bahru; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading engineering firm in Johor Bahru is seeking a Technical Support Supervisor to oversee technical supervision and support for high-profile MRT and Data Centre projects. The role requires 2–5 years of experience in site supervision, strong communication skills, and the ability to prepare technical documentation. This position offers training and an opportunity to transition into QA/QC or Project Engineer roles, with a proposed salary range of RM3,000 – RM3,500 per month.

Benefits

Training and guidance from HQ

Opportunity for career transition in engineering

Qualifications

• 2–5 years’ experience in site supervision and technical support capacity.
• Able to conduct field supervision and prepare technical documentation.
• Must be willing to reside and operate within Johor Bahru.

Responsibilities

• Provide onsite technical supervision and support for MRT and Data Centre projects.
• Monitor day-to-day site support activities, including material readiness and installation supervision.
• Assist site personnel in resolving technical issues and QA/QC coordination.

Skills

Technical supervision

Problem-solving

Communication

Mandarin speaking

Education

Certificate / Diploma in Engineering (Electrical, Civil, Construction or M&E preferred)

Job description

Johor Bahru Area (Preferably Residing in JB)
Full-Time | Site & Technical Support | MRT / RTS / Data Centre Projects

Tokai a leading specialist in Earthing, Lightning and Surge Protection Systems, Security Engineering & Solar & Renewable Energy solutions. We are currently seeking a dedicated Technical Support Supervisor to support planning, scheduling, reporting, and documentation for high-profile infrastructure projects for our Earthing & Lightning Protection Division.

This position is project-facing, coordinating field support, documentation, inspection readiness and reporting. This position will report to the Technical Director and Project Manager

KEY RESPONSIBILITIES

Provide onsite technical supervision and support for Tokai’s MRT RTS and Data Centre projects

Act as the local technical liaison between Tokai HQ, project teams, main contractors and consultants

Monitor day-to-day site support activities, including material readiness, logistics and installation supervision

Assist site personnel in resolving technical issues, inspection preparation and QA/QC coordination

Perform basic technical reporting, daily logs, photo records, NCR follow-up and compliance documentation

Support testing and measurement activities (continuity, resistivity, earth-loop, inspection readiness, etc.)

Ensure installation follows Tokai specifications, MS IEC compliance and project requirements

Attend site meetings or toolbox meetings when necessary

Coordinate with HQ for manpower, testing tools, work permits and safety documentation

REQUIREMENTS

Certificate / Diploma in Engineering (Electrical, Civil, Construction or M&E preferred)

2–5 years’ experience in site supervision and technical support capacity (Data Centre, MRT/RTS or industrial is an advantage)

Good communication and problem-solving abilities and Mandarin speaking abilities is advantageous

Able to conduct field supervision and prepare technical documentation

Able to travel within JB project areas (own transport required)

Must be willing to reside and operate within Johor Bahru

WHAT WE OFFER

Training and guidance from HQ and engineering team

Opportunity to transition into QA/QC, Testing & Commissioning or Project Engineer roles

ISO-aligned technical environment, strong engineering culture

PROPOSED SALARY RANGE

RM3,000 – RM3,500 per month (depending on site exposure & technical capabilities)

PREFERENCE

• Multi-lingual with strong communication skills and knowledge of Chinese dialects will be advantageous
• Have experience in MRT, RTS, industrial or Data Centre environment