Technical Support- Mandarin

Agensi Pekerjaan Mango Global Technologies Sdn. Bhd.; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent recruitment agency is seeking candidates for a Customer Service role in the Onboarding Department. Responsibilities include professionally handling customer inquiries and assisting with troubleshooting technical issues related to internet, mobile network, and TV services. The position offers a basic salary of RM3000, KPI incentives, and various benefits such as annual leave and training. Shifts are normal hours from 9am to 6pm.

Benefits

Annual Leave

EPF

SOCSO

Training Provided

Responsibilities

• Handle customer inquiries via phone or email in a professional manner.
• Assist customers with troubleshooting technical issues related to internet, mobile, and TV services.

Job description

StarHub – Customer Service (Onboarding Department)

Intake Date: 7th Jan

Salary & Benefits:

Basic Salary: RM3000

KPI Incentive: Up to RM500

Monthly Allowance: RM600 (with minimum 148 working hours/month)

9.5 hours/day (Includes 1.5-hour break)

Normal Shifts 9am to 6pm

Job Responsibilities:

1. Handle customer inquiries via phone or email in a professional and helpful manner
2. Assist customers in troubleshooting technical issues related to:
   • Internet connection
   • Mobile network
   • TV services
   • Other StarHub products

Benefits:

• Annual Leave
• EPF
• SOCSO
• Training Provided

Book your interview on 601126414206

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