Technical Sales Engineer

ASE Global; Penang; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading technology company in Penang is seeking a Product Management Engineer to oversee customer accounts, drive growth targets, and provide technical support. The ideal candidate will have a Bachelor’s degree and a minimum of 3 years of experience in program management or engineering, particularly in the semiconductor or electronics industries. Strong communication skills in English and Mandarin are essential, alongside problem-solving abilities.

Qualifications

• Minimum 3 years of experience in program management / engineering / new product introduction, preferably in semiconductors or electronics.
• Detail-oriented with strong analytical and numerical skills.
• Good understanding of product development lifecycle and supply chain processes.

Responsibilities

• Oversee management of assigned customer accounts.
• Achieve revenue and organic growth targets.
• Drive customer/account P&L focusing on sales and margins.
• Build and maintain strong relationships with customers.

Skills

self-motivation

presentation and communication skills

problem-solving

analytical and numerical skills

fluency in English

fluency in Mandarin

Education

Bachelor’s Degree in Engineering or related field

Job description

Job Title: Product Management Engineer

Job Overview:

Provide pro-active customer orientated services and responsible for building up a business through gaining new customer and core customer market share.

Primary Responsibilities:

• Oversee the management of assigned customer accounts.
• Achieve revenue and organic growth targets.
• Handle RFQs, pricing, legal matters, and negotiations within designated areas.
• Drive the customer/account P&L, focusing on sales, margins, mark-ups, contribution goals, inventory goals, and other cost drivers.
• Build and maintain strong relationships with customers through timely and accurate data sharing.
• Serve as the primary communication channel for customers and manage escalations.
• Provide engineering processes knowledge during feasibility assessments for customer requests and proposed changes.
• Lead customer programs and cross-functional management, collaborating with project managers to meet customer requirements and objectives (e.g., VA/VE, NPI, Transfer programs).
• Collaborate with design, R&D, and process engineering teams to ensure product manufacturability and alignment with customer technical requirements.
• Coordinate and host customer visits, audits, and technical reviews.
• Identify and develop new business opportunities through market research and lead generation.
• Collaborate with the ASE global sales team to identify and drive opportunities.
• Work with NPI lead to oversee NPI progress to meet customer NPI & Mass Production schedule
• Responsible for materials liability claims and other related commercial claims from customers.

Qualification & Experience:

• Bachelor’s Degree with at least 3 years of experience in program management / engineering / or new product introduction (NPI), preferably in the semiconductor or electronics industry.
• Strong self-motivation and able to work independently as well as in a team.
• Good presentation and communication skills, including preparing materials for meetings.
• Comfortable communicating with people at all levels, including senior management.
• Fluent in English and Mandarin to support regional customers in Asia or Europe.
• Able to manage multiple tasks, solve problems, and adapt to changing priorities.
• Detail-oriented with strong analytical and numerical skills.
• Good understanding of the product development lifecycle and supply chain processes such as forecasting, planning, inventory, manufacturing, and logistics.