Technical Operations Executive

Sri Ribuan Industries Sdn Bhd; Petaling Jaya; On-site; MYR 50,000 - 70,000; Full time

Job summary

A manufacturing company in Petaling Jaya seeks an individual to manage paperwork and documentation related to product specifications and ensure compliance with standards. The role requires a bachelor's degree and at least 3 years of experience in technical operations. Responsibilities include handling product warranty records, overseeing product testing, and coordinating with cross-functional teams to maintain high quality and compliance levels. Strong organizational and documentation skills are crucial for this position.

Qualifications

• 3 years of progressive experience in technical operations within the construction/sealant industry.
• Familiarity with SIRIM standards and compliance requirements.

Responsibilities

• Manage paperwork and documentation related to product specifications, testing, and compliance standards.
• Handle product warranty documentation and claims.
• Oversee product testing arrangements and ensure regulatory adherence.

Skills

Proficient in technical documentation

Strong organizational skills

Detail-oriented approach

Education

Bachelor’s degree in Engineering or Business Administration

Job description

Paperwork and Documentation

Manage paperwork and documentation related to product specifications, testing, and compliance standards in relation to SIRIM, MIDA, and any related authorities.

Product Warranty

Handle product warranty documentation, maintaining accurate records and facilitating warranty claims when required.

Product Testing

Coordinate and facilitate product testing arrangements and ensuring adherence to regulatory and quality standards.

System Progress

Oversee and update system progress related to product specifications, testing, and compliance standards, ensuring accuracy and completeness of information.

SIRIM / Audit

Responsible for SIRIM and any related authority audits, ensuring compliance with regulatory standards and addressing any non‑conformities.

Cross‑Functional Team Management

Collaborate with cross‑functional teams to ensure seamless integration of relevant requirements with overall business operations.

Stakeholder Management

Develop and maintain relationships with regulatory bodies to stay updated on industry standards and best practices.

Quality Assurance

Provide support in the development and implementation of quality assurance processes to enhance operational efficiency and product quality.

Communication Coordination

Serve as point of contact between Executive Director and internal/external stakeholders, managing communication channels effectively.

Project Support

Provide crucial support for ongoing projects by assisting in project coordination, tracking milestones, and facilitating communication among team members.

Meeting Coordination

Coordinate and organize meetings for Executive Director, ensuring that necessary resources, information and follow‑up actions are appropriately managed.

Other Duties

Perform any other duties at the discretion of the company.

Job Requirements

• Bachelor’s degree in Engineering, Business Administration, or a related field.
• 3 years of progressive experience in technical operations within the construction / sealant or relevant industry.
• Proficient in technical documentation, product testing methodologies, and quality assurance processes.
• Familiarity with SIRIM standards and experience in handling audits and compliance requirements.
• Strong organizational skills to manage multiple tasks and deadlines effectively.
• Detail‑oriented approach to ensure accuracy in documentation and compliance records.