Technical Manager

JLL; Pasir Gudang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading facilities management company is seeking a responsible individual to manage M&E services in Pasir Gudang, Johor. The role involves overseeing the maintenance program, assisting the Facilities Manager, and ensuring compliance with HSE standards. Ideal candidates should have tertiary qualifications in mechanical or electrical engineering, along with 3-4 years of related experience, particularly in data centre operations. This position offers a dynamic work environment focused on continuous improvement in a critical facility.

Qualifications

• 3 - 4 years of relevant experience in engineering, semiconductor, or critical environment space.
• 1 - 2 years’ experience in the operation of electrical and mechanical services in Tier III data centres.
• Having 33KV Chargeman Certificate is an advantage.

Responsibilities

• Manage M&E services and preventive maintenance program.
• Assist in implementing operational standards and maintaining compliance.
• Conduct performance assessment of technical vendors.

Skills

Excellent people skills

Communication skill

Hands-on experience in M&E

Education

Tertiary Qualifications in mechanical, electrical, or operational engineering

Job description

Responsible in managing the M&E services and ensure the effectiveness of overall planned preventive maintenance program. Assist the Senior Facilities Manager in providing site facility management (operation & Maintenance), HSE management, procurement & vendor management, Helpdesk team Management and technical team management. Must be Certified Data Centre Professional.

Responsibilities

• Facility Management (Operation & Maintenance)
• To assist in the implementation of operation related standards and procedures, preventive & planned maintenance program, repair & replacement initiative program and helpdesk management. Minimizing the risk of plant failure.
• Recommend continuous management initiatives and energy management plan. Actively search-out opportunities to achieve better or best results and increase the energy efficiency (PUE – Power Utilization Efficiencies).
• To create and update the site asset register and ensure the statutory compliance are in place.
• Review stock levels of the required inventory of spares on site.
• Sound written and oral communication skill. Good presentation skills required for client review meeting.
• Managing ad-hoc related projects.
• To submit relevant reporting data and ensure timely submission to Facilities Manager.
• To provide 2nd level support and manage the site operation in the absence of Facilities Manager.
• To ensure the site provision of safe working environment and compliance to HSE standards.
• Work closely with HSE Executive in overall planning, executing and delivering HSE procedures to all activities at site.
• To conduct performance assessment of technical vendors and ensure the delivery are as per agreed SLA/KPI.
• To assist the Facilities Manager and ensure vendor procurement processes are in compliance to both Client and JLL guidelines.
• To prepare the job descriptions for all technical staff and assign relevant manpower to specific task.
• Provide advice to the technical team and overall management of their work schedule.
• To prepare the job description for Helpdesk Administrator and ensure the SLA/KPI are adhered to with superior customer service management.
• To lead major DC activities during non-office hours where appropriate.

Qualifications and Ideal Experiences

• Tertiary Qualifications in a mechanical, electrical or operational engineering discipline.
• 3 - 4 years of relevant experience in engineering, semiconductor or critical environment space.
• Having 33KV Chargeman Certificate will be an advantage.
• 1 - 2 years’ experience in the operation of electrical and mechanical services in Tier III or equivalent data centre or critical facility.
• Excellent people skills and ability to interact with a wide range of client and vendor staff.
• Critical environment experience within similar sized site or operation.
• Experienced with continuous improvement initiatives, client relationship and preparation of.
• Hands-on experiences and knowledge in M&E and building related systems, eg CRAU, chillers.