Technical Assistant Network Infra Operation

Cretev; Cyberjaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A technology service provider in Cyberjaya is seeking a Technical Assistant for Network Infra Operation. Candidates should possess a Diploma in Information Technology, Telecommunication or Electrical Engineering, with fresh graduates encouraged to apply. The role involves planning tasks, monitoring network status, and supervising technicians. Benefits include health insurance and opportunities to work with a GLC team. On-the-job training will be provided.

Benefits

Health Insurance

Panel Clinics

Opportunity to work with GLC team

Qualifications

• Minimum Diploma in Information Technology, Telecommunication or Electrical Engineering or related field.
• Fresh graduates are encouraged to apply with on-the-job training provided.

Responsibilities

• Plan and monitor tasks for subordinates and intervene in cases of deviations.
• Monitor network status, analyze alarms and escalate issues when necessary.
• Supervise technicians in resolving customer-reported issues.

Skills

Good communication skills in English

Good communication skills in Bahasa Malaysia

Education

Minimum Diploma in Information Technology/Telecommunication/Electrical Engineering

Job description

Technical Assistant (Network Infra Operation)

Good communication skills in English & Bahasa Malaysia

Minimum Diploma in Information Technology/ Telecommunication or Electrical Engineering or any related field

FRESH GRADUATES are encouraged to apply. On-The-Job training will be provided

Responsibilities

• To plan and monitor tasks for subordinate and intervene in cases of deviations.
• To monitor network status, analyze all alarms accordingly and escalates to the respective teams when necessary.
• To supervise the subordinates in informing technicians to check on problems reported by the customers and inform the customers accordingly.
• To supervise and check for accuracy of documentation of all communications occurred, preparation of documents for breakdowns and the opening of dockets.

Qualifications

• Good communication skills in English & Bahasa Malaysia
• Minimum Diploma in Information Technology/ Telecommunication or Electrical Engineering or any related field
• FRESH GRADUATES are encouraged to apply. On-The-Job training will be provided

Benefits

• Health Insurance
• Panel Clinics
• Opportunity to work with GLC team

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