Tech Support Specialist — Night Shift & 24/7 System Upkeep

FastJobs; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading job portal in Kuala Lumpur is seeking a Technical Support Specialist to provide application support, maintain system performance, and collaborate with IT teams. The ideal candidate holds a Bachelor's degree in Computer Science and has proven troubleshooting experience. The role involves working shifts and may require night activity for system updates. Strong communication skills and understanding of SQL and networking principles are essential. Competitive salary up to 6,000 MYR is offered.

Qualifications

• Proven experience in troubleshooting and resolving complex issues in a relevant field.
• GPA of at least 3 out of 4 in educational background.

Responsibilities

• Provide first and second-level support for application-related issues.
• Monitor application performance and coordinate software updates.
• Maintain records of support requests and generate reports.
• Collaborate with IT professionals to enhance application performance.

Skills

Troubleshooting

Basic knowledge of SQL query

Understanding of networking principles

Excellent communication skills

Education

Bachelor's degree in Computer Science or related field

Job description

A leading job portal in Kuala Lumpur is seeking a Technical Support Specialist to provide application support, maintain system performance, and collaborate with IT teams. The ideal candidate holds a Bachelor's degree in Computer Science and has proven troubleshooting experience. The role involves working shifts and may require night activity for system updates. Strong communication skills and understanding of SQL and networking principles are essential. Competitive salary up to 6,000 MYR is offered.