Team Sales Manager, Retail Telemarketing Centre - Cashlite MY

CIMB; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

A major banking institution in Malaysia is seeking a Team Sales Manager to lead a telemarketing team in promoting banking products. The candidate will drive and monitor agent performance, convert inquiries into sales leads, and assist the Unit Head on projects. Applicants should possess a Degree or Diploma and relevant experience, especially in sales. Excellent persuasion skills and effective communication in English and Malay are essential.

Qualifications

• Degree or Diploma in any discipline.
• SPM Holders with 3 - 5 years relevant working experience will be considered.
• Experience in leading or supervising a telemarketing team is preferred.

Responsibilities

• Lead a team of telemarketing agents for banking product promotion.
• Drive and monitor team performance.
• Convert inquiries into sales leads.

Skills

Sales and marketing passion

Excellent persuasion skills

Goal oriented

Strong team player

Effective communication in English and Malay

Education

Recognized Degree or Diploma in any discipline

3 - 5 years relevant experience

Job description

Team Sales Manager

• To lead a team of telemarketing agents to perform telemarketing activities such as cross selling all banking products and campaigns to generate leads in order to meet business goals.
• To drive and monitor telesales agent performance.
• Ability to lead and motivate agents to consistently meet KPI's set.
• To convert any incoming inquiries via call center to potential sales leads.
• To liaise with inter-departments and branches on customers' enquiries.
• To assist Unit Head on any ad-hoc projects.

Job Requirement

• Recognized Degree or Diploma in any discipline.
• SPM Holders with 3 - 5 years relevant working experience will alsobe considered.
• Possess the passion for sales and marketing.
• Those with experience in leading or supervising a team of telemarketing agents are encouraged to apply.
• Excellent persuasion skills.
• Must be goal oriented and a strong team player.
• Able to communicate effectively in English and Malay.
• Computer literate.
• Applicants should be Malaysian citizens or hold relevant residence status.
• Only shortlisted candidate will be notified.