Team Leader- Front Office: Hyatt Centric Kota Kinabalu

Hyatt Centric; West Coast Division; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hotel chain in Sabah is seeking a Team Leader - Front Office. This role involves assisting with the efficient running of the department, ensuring guest satisfaction, and managing team expectations. Ideal candidates will possess a relevant degree and have at least 2 years of experience in hotel operations. Strong problem solving, administrative, and interpersonal skills are essential.

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience hotel operations.
• Good problem solving, administrative and interpersonal skills are a must.

Responsibilities

• Assist with the efficient running of the department.
• Meet employee, guest and owner expectations.
• Ensure smooth and efficient running of the Front Office Department.

Skills

Problem solving

Administrative skills

Interpersonal skills

Education

Relevant degree or diploma in Hospitality or Tourism management

Job description

Overview

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Front Office is responsible to assist in the smooth and efficient running of the Front Office Department within the Rooms Division.

Responsibilities

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience hotel operations.
• Good problem solving, administrative and interpersonal skills are a must.