Team Leader for Milk Powder Project (Penang)

Always Marketing; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading marketing firm is seeking a Team Leader for the Milk Powder Project in Penang. The role focuses on relationship management with promoters and optimizing their performance to achieve targets. Candidates should have at least SPM in business administration and 1 year of experience in the FMCG industry. Strong skills in Microsoft Office and problem-solving are essential. This position may require working on weekends and managing diverse operational tasks effectively.

Qualifications

• At least 1 year of work experience in the FMCG industry.
• Experience in handling daily operational issues.
• Ability to work in a fast-paced environment and meet deadlines.

Responsibilities

• Conduct on-field audits within the assigned region.
• Monitor and report daily attendance of promoters.
• Ensure promoters actively engage with targeted shoppers.

Skills

Microsoft Office (Word, Excel, PowerPoint)

Problem-solving skills

Multitasking skills

Team leadership

Results-oriented

Education

SPM in business administration, operations management or equivalent

Job description

Team Leader for Milk Powder Project (Penang)

The role of Team Leader first priority is to listen to the promoter, understand their changing needs, aspirations and build the relationship around insights that enrich their daily job task and every single KPI achievement.

Responsibilities

• Conduct on-field audits within the assigned region and provide necessary support to promoter.
• Monitor and report promoter daily attendance (actual vs plan), including any EL/MC/AL updates.
• Ensure promoters promote assigned products and recruit targeted shoppers/consumers in-store.
• Ensure promoter actively engage with targeted shoppers and consistently promote the brand.
• Ensure promoter deliver accurate and complete product detailing as per expectations.
• Ensure wet sampling activities are performed hygienically and according to SOP.
• Communicate and update promoter on product information and promotion mechanics (if any).
• Ensure all data submitted by promoter is truthful, accurate, and updated in a timely manner.
• Monitor, report, and follow up on product stock levels in-store (low stock or out-of-stock situations).
• Coach promoter on product knowledge, selling techniques, and engagement skills during activations.
• Build and maintain strong rapport with client sales representatives, merchandisers, and retailers.
• Manage day-to-day operations, following the Team Leader’s field checklist and completing daily tasks.
• Propose potential new outlets (for low-performing stores or newly opened locations).
• Submit all required reports on time without delay.
• Ensure the overall welfare and well-being of PAs under your supervision.

Job Requirements

• Candidates must possess at least SPMin business administration, operations management or equivalent.
• At least 1 year of work experience in FMCG industry.
• Microsoft Office (Word, Excel, PowerPoint).
• Experience in handling daily operational issues.
• Problem-solving skills and multitasking skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Able to lead by example, maintaining good spirits and contributing team morale.
• Results‑oriented and able to work under pressure.
• Taking ownership of accounts and providing effective solutions to situations.
• Possess own transport.
• Able to work on weekends.