Team Lead - Korean & Mandarin, Global Strategy

Teleperformance USA; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global outsourcing company based in Penang, Malaysia, seeks a Team Leader to mentor and guide a high-performing team. The ideal candidate will have a background in people management with strong analytical and strategic thinking skills. Proficiency in English and additional languages like Korean or Mandarin is essential. This role also involves project delivery and collaboration with cross-functional teams, aiming to enhance user experience.

Qualifications

• Significant experience in a complex fast paced environment.
• Minimum 2 years of prior relevant people management experience.
• Passion for ensuring an excellent user experience.

Responsibilities

• Provide mentorship and guidance to team members.
• Lead a high-performing team through transitions.
• Establish team goals and work on strategies for execution.
• Deliver projects involving quantitative analysis.
• Identify actionable insights and influence team strategy.

Skills

Mentorship

Analytical skills

People management

Communication skills

Strategic thinking

Education

Bachelor Degree preferred

Job description

A leading global outsourcing company based in Penang, Malaysia, seeks a Team Leader to mentor and guide a high-performing team. The ideal candidate will have a background in people management with strong analytical and strategic thinking skills. Proficiency in English and additional languages like Korean or Mandarin is essential. This role also involves project delivery and collaboration with cross-functional teams, aiming to enhance user experience.