T&T Manager - Technology Strategy & Transformation - FSI - Japanese Client Services - SEA

Deloitte PLT; Kuala Lumpur; On-site; MYR 120,000 - 150,000; Full time

Job summary

A leading consulting firm in Kuala Lumpur seeks a Manager to drive digital transformation projects for financial institutions. Responsibilities include leading mixed teams and developing strategies that enhance governance and digital capabilities. Ideal candidates should possess native-level Japanese and business-level English proficiency, with a strong background in consulting and project management.

Qualifications

• Experience in projects related to technology-driven transformations.
• Proven track record of leading global projects with mixed teams.
• Strong understanding of digital governance and optimisation.

Responsibilities

• Lead projects to enhance digitalisation in business processes.
• Collaborate across teams to develop strategies and execution plans.
• Manage stakeholder relationships and influence outcomes.

Skills

Project management

Japanese proficiency

English proficiency

Digital transformation

Tools

ServiceNow

Cloud architecture

Job description

Select how often (in days) to receive an alert:

Service Line / Portfolios: Enterprise Technology & Performance

Location: Bangkok, TH Kuala Lumpur, MY Ho Chi Minh City, Ho Chi Minh City, VN Hanoi, Hanoi, VN Jakarta, ID Manila, PH Singapore, Singapore, SG

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose‑led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you will do

In Southeast Asia, a vast economic region with a population approaching 700 million, the investment appetite of Japanese companies has been increasing in recent years. As Japanese companies expand and diversify their businesses in Southeast Asia, there has been a growing demand for consultations on technology-driven transformations. Our department has been experiencing steady growth over the past three years, particularly since COVID‑19, with a significant increase in requests for projects aimed at enhancing global, end-to-end management and management transparency. While the themes vary, common topics include:

These themes are frequently discussed, either individually or in combination. The Technology Strategy & Transformation (TS&T) unit has set its mission to "address corporate management challenges with technology/digital expertise, jointly promote and support transformation, and contribute to further corporate value creation." We contribute to solving the increasingly complex and advanced management issues of our clients.

Leveraging our long-standing expertise as "management strategy consultants" at Deloitte Consulting, we address a wide range of topics, from strategic planning at the management strategy level to planning, conceptualisation, driving transformation, and accompanying growth.

In Southeast Asia, themes often start earlier than in Japan, and we may deal with topics such as establishing new companies or redesigning business units. We have been recognised for our ability to provide comprehensive support, including technology, for such themes, and as the number of opportunities is expected to increase further in the future.

We are actively recruiting for this role to strengthen our team, which supports the digitalisation of business processes and data visualisation for Japanese financial institutions in Southeast Asia, with a focus on process design, data management, system implementation, and project management.

We provide consulting services focusing on technology/digital-related management issues faced by executives such as CDOs and CIOs.

• Formulation of strategies and visions for creating new social and corporate values
  Development of strategies and execution plans for new technology-related businesses
  Design of DX vision/strategy and operating models
• Development of holistic optimisation plans for the entire organisation
  Support for the enhancement and optimisation of technology/digital governance globally
  Support for the optimisation of enterprise IT as a whole or specific architecture areas

In TS&T, specific themes include the following examples:

• Architecture Area
  Using Deloitte's offerings on enterprise architecture, we support the execution of "management transformation" by utilising the existing assets of corporate groups to their fullest extent, translating them into achievable specifics rather than unrealistic plans. One of the key factors in the overall reform of enterprise architecture is the structural reform of the IT environment. You will be responsible for offerings that support transformation execution from defining architecture concepts for legacy modernisation, digital platforms, and cloud journeys to execution.
• ServiceNow & Enterprise Experience Area
  Utilising solutions provided by ServiceNow, an ecosystem partner with which Deloitte has strategically partnered globally, you will be responsible for offerings that support client transformation from advisory to implementation and operation, focusing on IT business transformation, improvement of employee experience, and industry-specific business DX.

TS&T consultants collaborate with various teams within the organisation, not just working alone, to advance projects. For example, when developing a DX strategy for companies in financial industries, they collaborate with financial industry consultants who have deep industry knowledge. When supporting the establishment of a new digital organisation, they work with M&A consultants who have expertise in organisational function design. Similarly, when developing technology architecture strategies, they collaborate with cloud strategy consultants. Through such collaborations, they can further broaden their experience as consultants.

As Manager, you will demonstrate leadership in a mixed team of local and JCS members, managing projects while using personal strengths to support project and client development.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:
• Develop diverse, high‑performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively – leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.

Requirements:

• Experience in projects at a consulting firm, vendor, or systems integrator (SIer) related to the themes described in the "Job Description"
• Experience in managing global projects with mixed teams including local members
• Proven track record of contributing to securing projects through proposal activities
• Experience in leading projects
• Native-level Japanese proficiency and business-level or higher English proficiency, or native-level English proficiency and business-level or higher Japanese proficiency
• Currently employed at a consulting firm / IT vendor / SIer (either one of the following)
  1. Consulting firm with engineering experience – Knowledge and implementation experience in architecture (cloud, data architecture, etc.) – Experience in the implementation and operation of ServiceNow, etc.
  2. Consulting firm with past experience at a business company – Experience in conceptualising, establishing, and executing new businesses – Experience in planning and proposing business plans to management and business from a technology department perspective – Experience in driving transformation in the field, such as business reform
• Those who have the following aspirations and mindset
• Those who resonate with the mission of TS&T and strongly promote client transformation together with existing members
• Those who want to propose solutions to executives such as CIOs and CDOs from a management perspective
• Those who are actively involved in the development of new services and the creation of customer value, and are enthusiastic about creating new things that do not yet exist
• Preferable qualifications include expertise in one or more of the following areas within the financial industry:
  • Banking: Knowledge of banking accounting and core systems, as well as peripheral operational systems.
  • Insurance: Understanding of the life and non‑life insurance sectors, including foundational knowledge of core business operations such as insurance administration.
  • Securities: Familiarity with the securities industry, including insights into operational processes.
  • Consulting experience related to Southeast Asia

Due to volume of applications, we regret that only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

Requisition ID: 111003

In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.