System Support Engineer – Integration Services

Career Horizons; Malaysia; Remote; MYR 100,000 - 150,000; Full time

Job summary

A leading E-commerce firm in Malaysia is seeking a Data Engineer to provide Level 3 support and manage Cloud application enhancements. The ideal candidate will possess a Bachelor’s degree and have 3-5 years of hands-on experience in data engineering. Excellent knowledge of relational databases and familiarity with data extraction tools are essential. This role offers career progression within a dynamic team environment.

Benefits

Excellent career progression opportunities

Supportive workplace values and culture

Qualifications

• 3 – 5 years of hands-on experience in data engineering support.
• Familiarity with version control, open-source practices, and code review.

Responsibilities

• Responsible for Level 3 support and ensure tickets are handled within SLA.
• Perform bug fixing for existing Cloud applications.
• Maintain and support project post-implementation activities.

Skills

Data engineering support

Experience running large scale web scrapes

Relational databases

System monitoring tools

Version control

Education

Bachelor’s Degree in Computer Science/Information Technology

Job description

Overview

Company Overview: Our client is a leading player in the dynamic and rapidly evolving E-commerce industry. Plays a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands. Currently their data management team is handling data integration for more than 100 large FMCG companies throughout the Southeast Asia Region.

The New Roles

• Responsible for Level 3 support and ensure tickets raised are handled within SLA


• On weekly rotation for off-office hour support


• Perform bug fixing for existing Cloud applications


• Analyse and implement Change Request (CR) raised by BA team


• Participate in penetration test and perform fixes required


• Perform unit testing and system integration testing


• Maintain and support project post-implementation activities


• Research, design, develop, and modify the ETL and related database functions, implementing changes/enhancements to the system

Requirements to succeed

• Candidate must possess at least a Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent


• 3 – 5 year(s) of hand-on experience in data engineering support


• Experience running large scale web scrapes


• Experience with techniques and tools for crawling, extracting, and processing data


• Excellent knowledge in relational databases.


• Familiarity with system monitoring/administration tools


• Familiarity with version control, open-source practices, and code review

Rewards gained

The opportunity to be part of a fast-growing Group which is a leader in its field of industry and offers excellent career progression opportunities locally as well as globally. The Group understands the importance of workplace values and culture where they strongly encourage employees to develop their strengths and recognize their achievements accordingly.

To Apply

If you are interested in this role, click ‘apply now’ to submit your resume (in MS Word format) to [e-mail]. Due to overwhelming responses, we will only be able to contact shortlisted candidates.

Job Ref: 20241007/081

Consultant: Hui Cheng Heng

Registration No: 201901037350 (1346680-W)

EA License No: JTKSM 949A