System Engineer ( Virtualization, Cloud)

Jobstreet Malaysia; Subang Jaya; On-site; MYR 150,000 - 200,000; Full time

Job summary

A prominent recruitment agency in Malaysia seeks a Technical Engineer to manage operations and administration of platforms. You will handle incident management and support complex system issues. The ideal candidate should possess strong Linux or Windows administration skills. Availability for on-call support is essential. Join us to enhance infrastructure and system integration efforts.

Qualifications

• Solid Linux or Windows system administration skills.

Responsibilities

• Manage operational incident management and reporting.
• Coordinate with 3rd parties for infrastructure issues.
• Perform preventive maintenance and project tasks.
• Ensure updates to SOP, Checklist, and Asset Inventory.
• Provide training for internal team.

Skills

Linux system administration

Windows system administration

Job description

Overview

Serve as a key technical engineer for the operation and administration of internal and external platforms and projects, including the infrastructure, monitoring, migration, expansion, and integration with new and existing systems.

Responsibilities

• Manage and coordinate operational incident management and reporting, act as the subject matter expert to support highly complex system-related incidents, problems, and security matters.
• Takes ownership of infrastructure platform issues (as part of a team) and works with 3rd Parties, internal operations support, and, where appropriate, determines a strategic approach to resolution.
• Perform preventive maintenance and carry out related project tasks.
• Technical projects through the project life-cycle, ensuring that projects are completed on time.
• Architecture, design, configuration, installation, and documentation of existing and new systems.
• Ensure SOP, Checklist, and Asset Inventory are updated regularly.
• Manage and Implement Service and Change requests from internal and external users.
• Help maintain team documentation on processes, how-to, and technical information.
• Provide knowledge transfer and training for the internal team.
• Provide 3rd-level escalation support to the ITO for incidents and problem management.
• Participates in infrastructure consolidation planning, migrations to concentrated sites, and other strategy planning efforts.
• Identify customer needs and make suggestions regarding technical direction.
• Makes recommendations to IT management on direction and utilization of technologies.
• After or extended hours support - "On-call" and "as called" responsibility is expected; a support phone will be provided.
• Any other tasks that are being assigned by your superior or management.
• Solid Linux or Windows system administration skills.

Qualifications

• Solid Linux or Windows system administration skills.