System Engineer

Upscale Sdn Bhd; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading technology services company in Kuala Lumpur is seeking a dedicated individual for a role focusing on the deployment and maintenance of systems. This position requires strong analytical skills, a proactive attitude, and the ability to work independently. Candidates must possess a diploma or degree in Computer Science or IT, have their own transportation, and be willing to travel extensively within Malaysia. The job offers a salary range of RM2,500.00 to RM4,000.00 depending on experience. Fresh graduates are welcomed to apply.

Qualifications

• Candidate must have own car transport.
• Job scope requires extensive travelling within Malaysia.
• Fresh graduates are encouraged to apply.
• Applicants should be Malaysian citizens.

Responsibilities

• Deployment, installation, testing and commissioning of systems.
• Conduct preventive and corrective maintenance.
• Diagnose and troubleshoot system and network faults.
• Maintain customer support and resolve enquiries.
• Collaborate with the team on technical problems.
• Provide telephone and remote support.
• Conduct user and technical training.

Skills

Strong working and technical knowledge in telecommunications

Strong communication skills in English

Analytical and problem-solving skills

Interpersonal skills and customer-focused

Ability to work independently

Education

Diploma or University degree in Computer Science, IT or equivalent

Job description

Job Description

Voice & Data

Responsibilities

• Deployment, installation, testing and commissioning of systems and parts in customers premises.
• To carry our preventive and corrective maintenance.
• Diagnosing, troubleshooting system & network and solving related hardware or software faults.
• Analyse, follow-up and resolve any support enquiries from customers and vendors.
• Collaborate with the team to identify, troubleshoot and find resolution for technical problems.
• Continuously maintain, improve and share on technical knowledge and explore in new technologies together with the team.
• To provide telephone and remote support.
• To conduct user and technical training, where applicable.
• Able to prioritize and manage few open cases at a time.
• Establish a good working relationship with customers.
• Able to work outside of normal working hours or weekends occasionally to support operations running 24x7.

Requirements

• Mandatory to have own car transport.
• Job scope requires extensive travelling within Malaysia.
• Diploma or University degree in Computer Science, IT or equivalent.
• Strong working and technical knowledge in the telecommunication and computer infrastructure.
• Candidate must be independent, have proactive working attitude, passionate in technical skills and results-oriented, and a strong desire to succeed.
• Strong communication skills both written and oral in English or Bahasa Malaysia.
• Great interpersonal, self-motivated and customer-focused with outgoing personality and analytical mind.
• Strong analytical and problem-solving skill.
• Fresh graduates are encouraged to apply.
• Applicants should be Malaysian citizens.

Job Details

Job Type: Permanent or Contract Position

Job Location: HQ Kuala Lumpur, Alor Setar ,KK and Sabah

Salary Range: RM2,500.00 to RM4,000.00

Q&A

• Open for fresh graduate? Suggest to have experience in technical but fresh graduate also can.
• Open race? Male only with own transport