Supplier Quality Manager

Eppendorf; Selangor; On-site; MYR 80,000 - 120,000; Full time

Job summary

A global leader in laboratory solutions is seeking an experienced professional in Supplier Quality Management located in Selangor, Malaysia. The successful candidate will ensure defined quality levels for materials and manage supplier relationships, driving continuous improvement through ISO 9001 and ISO 13485 standards. A strong background in risk management and technical procurement, along with excellent analytical and communication skills, is essential. Join us for attractive salary and development opportunities while making impactful contributions to quality assurance.

Benefits

Wide range of learning opportunities

Attractive salary and employee benefits

Performance bonus

Qualifications

• 5 to 10 years experience in supplier quality management.
• Extensive knowledge of ISO 9001 and ISO 13485 standards.
• Ability to implement quality technical tools and processes.

Responsibilities

• Ensure quality levels for purchased materials and service providers.
• Conduct supplier audits to assess quality capabilities.
• Drive supplier actions to reduce inspection needs.

Skills

Quality management

Supplier quality management

Risk management

Process optimization

Analytical skills

Negotiation skills

Technical understanding

Communication skills

Education

Bachelor’s degree in Business Engineering or related field

Tools

MS Office

SAP

Job description

Your Challenges

• Ensure defined quality levels for purchased materials, OEM-in products and service provider, incl. qualification, development, integration, monitoring and auditing suppliers
• Ensure supplier quality readiness in an early stage within the development process
• Support product design and development process with respect to specification, risk management, validation and control of supplier related aspects
• Support Selection, evaluate and qualify material/product and service providers to ensure stable operation processes
• Drive continuous improvement through utilization of quality methods
• Ensure and further develop compliance of the related technology center regarding ISO 9001, 13485
• Define, implement and disseminate the quality technical tools, processes and systems to support appropriate execution of the QM system
• Define and monitor deployment of engineering and material specifications including material risk failure assessment in close collaboration with R&D to the supplier
• Subject matter expert for specific material components regarding "Material Compliance" in the interpretation of the legal requirement and compliance by the supplier.
• Ensure quality assurance agreements
• Assist with supplier selection process including evaluation and development in close collaboration with procurement department
• Plan, coordinate and conduct supplier audits to qualify and assess supplier's quality and manufacturing capabilities to support the supplier qualification process, surveillance program and supplier development program
• Define inspection criteria and test procedure based on developments specification and supplier development agreements with adjustments with Operation
• Drive supplier actions to verify part and process quality to reduce the need for incoming inspection activities
• Review supplier complaints for systematic issues
• Develop, execute and analyze supplier quality KPIs to report on quality issues, trends and losses

Your Expertise

• Bachelor’s degree in Business Engineering, Mechanical Engineering, Chemistry, Physics, or a related field. Advanced degrees are preferred but not mandatory.
• Minimum of 5 to 10 years of experience in supplier quality management, technical construction, or technical procurement.
• Extensive experience in quality management, particularly with ISO 9001 and ISO 13485 standards.
• Proven track record in quality by design within a high-tech manufacturing environment.
• Several years of experience in process optimization, focusing on enhancing manufacturing and supplier processes.
• Strong technical understanding, ideally in electronics, polymers, or mechanical processing.
• Proficiency in MS Office and SAP for effective data management and communication.
• Ability to define and implement quality technical tools, processes, and systems.
• Business fluency in English, with excellent communication and negotiation skills.
• Strong analytical skills to develop, execute, and analyze supplier quality KPIs.
• Ability to drive continuous improvement through utilization of quality methods and supplier development programs.
• Expertise in risk management, validation, and control of supplier-related aspects in product design and development processes.

Your benefits at Eppendorf

• We truly appreciate our employees and their performance
• We offer a wide range of learning and development opportunities to allow you to deepen your technical knowledge and for continuous growth
• By working with us, you will make a meaningful contribution to improving human living conditions
• Attractive salary, employee benefits and performance bonus