Supervisor Transportation & Delivery

DKSH Group; Klang City; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading supply chain company is looking for a candidate to supervise day-to-day operations of local transport strategies in Klang City, Malaysia. The ideal applicant will ensure timely delivery and optimal resource use while managing vendor relationships. Applicants should have a diploma in a related field and between one to three years of relevant experience. Familiarity with transport management systems and SAP is essential. This role is crucial for maintaining effective communication and operational efficiency.

Qualifications

• Minimum one to three years’ experience in a similar role.
• Basic knowledge in warehousing, distribution, transport, inventory, and supply chain processes.
• Understanding of day-to-day running of a transport operation.

Responsibilities

• Supervise day-to-day local transport operations to ensure timely delivery.
• Prepare transport schedules and coordinate resources for efficient operations.
• Resolve vendor performance issues to meet service commitments.

Skills

Transport management

Vendor management

Interpersonal communication

Problem-solving

Office productivity tools

Education

Diploma/certificate in Business Administration, Supply Chain Management, Logistics Management

Tools

SAP warehouse management

Transport management system

Job description

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Location: Klang, MY

Global Business Unit: CG

Job Function: Supply Chain Management

Requisition Number: 223843

Job Responsibilities

• Supervise the entire despatch day-to-day operations of local transport strategies and plan to ensure delivery on time with minimum cost. This includes fleet utilization, route planning and vendor service commitments.
• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
• Execute local transport strategies, plans and processes to ensure delivery on time with minimum cost, and in alignment with Group's policy.
• Prepare transport schedule including mode and route to ensure everyday deliveries (in full and on time).
• Coordinate resources required including manpower resources, trucks and drivers to ensure efficient transport operations.
• Coordinate communication and resolve vendors' performance/issue to ensure fulfillment of contractual service commitments.
• Design and coordinate strategies and plans to optimize truck capacity (time, cube and weight), delivery on time and minimizing cost per unit.
• Investigate any incidents and take appropriate corrective/preventive action promptly.
• Leverage on transport management system (TMS) in scheduling, data management and reporting.
• Provide constructive solutions to operational challenges to enhance productivity and minimize costs.
• Handle customers’ inquiries, requests and complaints related to delivery, billing statements preparations and validations.
• Establish and maintain effective communication with vendors, customers and suppliers for optimum delivery to customers.

Job Requirements

• Diploma/certificate in Business Administration, Supply Chain Management, Logistics Management or related field.
• Minimum one to three years’ experience in a similar role.
• Demonstrate basic knowledge in warehousing, distribution, transport, inventory and supply chain processes.
• Demonstrate in-depth understanding of day-to-day running of a transport operation.
• Demonstrate working understanding of network design methodologies and relevant systems.
• Demonstrate working knowledge of transport management system (TMS) and SAP warehouse management (WM) module.
• Proven experience in transportation and vendor management.
• Demonstrate appreciation and respect for cultural sensitivities especially in international/cross-cultural interactions. Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
• Demonstrate fluency in local language and ideally in English, both written and spoken.