Supervisor Outlet Operations

DKSH Group; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading company in outlet operations is seeking a Supervisor for Outlet Operations in Kuala Lumpur. This role involves monitoring sales performance, ensuring high standards of customer service, and managing cash handling procedures. The ideal candidate will have a diploma in F&B or a related field, at least one year of experience, and possess excellent interpersonal skills. The position requires shift work, including weekends and holidays, and applicants must be Malaysian citizens.

Qualifications

• At least 1 year of working experience in the related field.
• Ability to work shifts, public holidays & weekends.
• Must be able to work at Mytown Shopping Centre.

Responsibilities

• Monitor sales performance and assist in achieving maximum results.
• Ensure high standards of customer service and product production.
• Investigate any discrepancies in cash/credit handling.

Skills

Excellent interpersonal skills

Dynamic and self-motivated

Teamwork

Education

SPM/Diploma in F&B or relevant qualification

Job description

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Title: Supervisor Outlet Operations

Location: Kuala Lumpur, MY

Global Business Unit: CG

Job Function: Sales

Requisition Number: 217488

Job Responsibilities

• To be fully conversant with monthly/daily sales performance and assist the executive to ensure maximum results for the business is achieved.
• To assist the Executive in ensuring that standards of customer service and gift items production are consistently high and that the agreed standards are maintained, regularly checked and monitored.
• To ensure all stock & cash/credit card handling procedures are adhered to at all times and any discrepancies identified are fully investigated with appropriate action taken.
• Ensure team members follow company rules & regulations.
• Assist in marketing & promotion activities.
• Any other ad hoc duties as and when required by immediate manager.

Job Requirements

• Candidate must possess at least SPM/Diploma in F&B or relevant qualification.
• Able to work under Famous Amos Malaysia Sdn Bhd (subsidiary company)
• At least 1 year of working experience in the related field is required for this position.
• Dynamic, self-motivated, fast learner, excellent interpersonal skills and able to work independently as well as in a team.
• Able to work shifts, public holidays & weekends.
• Good working attitude and pleasant disposition.
• Must be able to work at Mytown Shopping Centre
• Applicant must be Malaysian citizen.