Supervisor-Last Mile Hub, J&T Express

Bright Digital Sdn Bhd; Seri Manjung; On-site; MYR 100,000 - 150,000; Full time

Job summary

A logistics company in Malaysia is seeking candidates for a role that involves coordinating daily activities for drivers, monitoring KPIs, and ensuring customer service excellence. Ideal applicants will have leadership skills and basic Microsoft Excel knowledge. Candidates should hold a Diploma or Degree in Business, Supply Chain Management, Engineering, or a relevant field, and must be prepared for shift work in a dynamic environment.

Qualifications

• Currently based at Manjung are encouraged to apply.
• Experience in logistics/warehouse operation would be an advantage.
• Familiarity with postcodes/routing/mapping would be of good use.
• Ability to commit to shift work on a rotational basis.

Responsibilities

• Delegate tasks for sorters and drivers depending on headcount.
• Receive inbound parcels from the linehaul team.
• Coordinate and schedule daily activities with drivers.
• Monitor driver behavior and ensure high customer service.
• Assist in the training of new drivers where applicable.
• Monitor and report KPI compliance.
• Ensure compliance with safety policies.

Skills

Basic Microsoft Excel skills

Excellent leadership and communication skills

Ability to deal with ambiguous situations

Fast learner, comfortable with dynamic environment

Education

Diploma/Degree in Business, Supply Chain Management, Engineering or relevant disciplines

Job description

Qualifications

• Currently based at Manjung are encouraged to apply
• Basic Microsoft Excel skills
• Experience in logistics/warehouse operation would be an advantage
• Familiarity with postcodes/routing/mapping would be of good use
• Excellent leadership and communication skills
• Ability to deal with ambiguous situations
• Fast learner, comfortable with a dynamic environment
• Diploma/Degree in Business, Supply Chain Management
• Engineering or relevant disciplines is advantageous
• Ability to commit to shift work in a rotational basis

Responsibilities

• Delegate tasks for sorters and drivers depending on the number of headcounts
• Receive and inbound parcels from the linehaul team
• Coordinate and schedule daily activities with drivers to ensure all delivery activities are carried out in a timely manner
• Monitor driver behavior and ensure a high level of customer service
• Assist the fleet team lead in the deployment and training of new drivers where applicable
• Monitor and report Key Performance Indicators (KPI) compliance
• Ensure the compliance of safety policies and standard operations procedures for in-hub parcel collection