Strategic Salesforce Solutions Analyst

Technology Solutions; Selangor; On-site; MYR 245,000 - 328,000; Full time

Job summary

A leading technology firm in Malaysia is looking for a Salesforce Business Analyst to work onsite. In this role, you will facilitate the translation of complex business requirements into effective Salesforce solutions and manage documentation, testing, and configuration aspects. You will collaborate closely with stakeholders to ensure successful delivery across various Salesforce clouds, promoting innovation and managing delivery expectations within the team.

Qualifications

• Experience as a Business Analyst, preferably in Salesforce environments.
• Strong understanding of Salesforce Clouds: Sales, Service, and Experience.
• Ability to communicate effectively with technical and non-technical stakeholders.

Responsibilities

• Translate complex requirements into scalable Salesforce solutions.
• Create structured documentation including BRDs, user stories, and functional specs.
• Lead UAT and SIT readiness by partnering with QA and developers.
• Identify design bottlenecks and propose automation opportunities.
• Manage hands-on configuration tasks within Salesforce.

Skills

Salesforce Solutions

Business Analysis

Stakeholder Management

Documentation Skills

UAT and SIT Management

Tools

Salesforce

Job description

A leading technology firm in Malaysia is looking for a Salesforce Business Analyst to work onsite. In this role, you will facilitate the translation of complex business requirements into effective Salesforce solutions and manage documentation, testing, and configuration aspects. You will collaborate closely with stakeholders to ensure successful delivery across various Salesforce clouds, promoting innovation and managing delivery expectations within the team.