Strategic KAM - Mid-Market (Central) | Flexible Hours

U Mobile Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading telecommunications company in Kuala Lumpur is seeking a results-driven Key Account Manager to manage and grow relationships with key clients. The role involves ensuring customer satisfaction, identifying upsell opportunities, and driving revenue growth. Ideal candidates have a degree in Business or Communications and experience in account management, particularly in telecom. Competitive benefits include comprehensive medical, flexible hours, and employee discounts.

Benefits

Comprehensive medical, dental, optical and insurance benefits

Flexi working hours arrangements

Child Parental Care Leave

Smart Casual Attire

Special employee discounts for selected F&B Brands

Qualifications

• Minimum Diploma or Higher Diploma, preferably Bachelor's degree in Business, Communications, or related field.
• Proven experience in account management, preferably in telecommunication or tech related industries.
• Strong understanding of telecom services is an advantage.

Responsibilities

• Develop and maintain strong, long-term relationships with telecom clients.
• Negotiate contracts and close agreements to maximize profitability.
• Monitor account performance and proactively address issues.

Skills

Communication

Negotiation

Analytical skills

Problem-solving

Customer relationship management

Education

Bachelor's degree in Business or Communications

Tools

CRM tools

Microsoft Office Suite

Job description

A leading telecommunications company in Kuala Lumpur is seeking a results-driven Key Account Manager to manage and grow relationships with key clients. The role involves ensuring customer satisfaction, identifying upsell opportunities, and driving revenue growth. Ideal candidates have a degree in Business or Communications and experience in account management, particularly in telecom. Competitive benefits include comprehensive medical, flexible hours, and employee discounts.