Strategic Client Solutions Lead for Digital & CRM

UNAVAILABLE; Sentral; Hybrid; MYR 80,000 - 100,000; Full time

Job summary

A leading digital agency in Kuala Lumpur is seeking a Client Solutions Manager to spearhead the development of cross-funnel digital marketing strategies. The ideal candidate will have 5-7 years of experience in digital strategies and CRM campaigns across industries, with strong communication skills and an analytical mindset. This role emphasizes collaboration with various departments and staying ahead of market trends. Competitive benefits include generous leave entitlements, comprehensive medical coverage, and a hybrid work schedule.

Benefits

Generous leave entitlements

Cashless comprehensive medical coverage

Life and personal accident insurance

Phone Allowance

Hybrid working schedule

Qualifications

• Minimum of 5-7 years of relevant experience in digital.
• Strong acumen of building data-driven digital strategies.
• Must have built digital CRM campaigns for clients across industries.
• Good understanding of AdTech and MarTech.
• Strong communication and presentation skills.

Responsibilities

• Lead the conceptualization and design of digital strategies.
• Collaborate with teams to build and track solutions.
• Co-own new business pitches with the Business Director.
• Build data acquisition strategies based on client needs.
• Create consumer experience blueprints across digital touchpoints.

Skills

Data-driven digital strategies

Digital CRM campaigns

Client servicing experience

Communication and presentation skills

Analytical approach

Team player

Understanding of AdTech & MarTech

Proactive mindset

Job description

A leading digital agency in Kuala Lumpur is seeking a Client Solutions Manager to spearhead the development of cross-funnel digital marketing strategies. The ideal candidate will have 5-7 years of experience in digital strategies and CRM campaigns across industries, with strong communication skills and an analytical mindset. This role emphasizes collaboration with various departments and staying ahead of market trends. Competitive benefits include generous leave entitlements, comprehensive medical coverage, and a hybrid work schedule.