Strategic Analytics Analyst - Customer Experience Growth

Tec D (Malaysia) Sdn. Bhd.; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading tech company in Malaysia is seeking a candidate who will create strategic business intelligence by analyzing market and internal data to assist management in informed decision-making. The ideal candidate will have strong analytical, project management, and effective communication skills, with a focus on delivering actionable insights to senior leadership. This position offers opportunities for career growth and emphasizes diversity and inclusion.

Benefits

Accelerated career development programs

Financial, physical, and mental well-being support

Inclusive community activities

Global networking opportunities

Qualifications

• Strong analytical skills and demonstrated knowledge of statistical rigor.
• Demonstrated technical knowledge of reporting tools and database concepts.
• Effective communication across all levels of the organization.

Responsibilities

• Analyzes information to assist in creating targeted programs and campaigns.
• Translates data into usable information for management.
• Performs data mining of market information for business growth.

Skills

Strong analytical skills

Technical knowledge of reporting tools

Excellence in management of reporting applications

Effective oral and written communication skills

Project management skills

Influencing skills

Job description

A leading tech company in Malaysia is seeking a candidate who will create strategic business intelligence by analyzing market and internal data to assist management in informed decision-making. The ideal candidate will have strong analytical, project management, and effective communication skills, with a focus on delivering actionable insights to senior leadership. This position offers opportunities for career growth and emphasizes diversity and inclusion.