Strategic Account Manager

Ricoh; Selangor; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading global technology firm seeks a skilled business development professional in Selangor, Malaysia. The ideal candidate has over 2 years of experience in account management or corporate sales, especially within the office or IT solutions sector. This role focuses on developing relationships with large enterprise customers and achieving sales quotas while ensuring excellent customer service. Competitive salary and benefits package are included.

Benefits

Attractive salary package

Unlimited medical treatment coverage

Training and leadership opportunities

Qualifications

• Minimum of 2 years of account management or corporate sales experience.
• Experience in selling office or IT solutions to large enterprises.
• Ability to navigate complex client organizations and build rapport with C-level clients.

Responsibilities

• Responsible for business development and maintaining relationships with enterprise customers.
• Achieve assigned sales quota and upsell to existing clients.
• Provide excellent customer service through queries and appointments.

Skills

Account management

Sales strategy

Customer relationship management

Interpersonal skills

Communication skills

Job description

Attractive Salary package with various commission and incentives

Accelerated growth, Training Provided and Leadership Opportunity

Unlimited Self Outpatient Medical Treatment and Hospitalisation Coverage including Spouse & Children

What we need you to do?

Responsible for the business development & maintain a good relationship with existing and potential large enterprise customers to identify new opportunities.

Achieve assigned sales quota in new business and up sell in existing large enterprise clients with winning strategy.

Be a “subject matter expert” to have strong understanding of the customers' sector and challenges to build a complete total solution to help customers overcome the challenges and achieve better productivity and profitability.

Prospecting to senior/C-Level decision makers to develop new business opportunity.

Develop close and strategic relationships with the customers at all levels, with the aim of translating customers’ business needs into revenue optimisation.

Responsible in providing excellent customer service through responding to customer’s enquiry, scheduling appointments, and tender participation.

Here is what you need to success in this role:

Minimum of 2 years of account management or corporate sales.

Experience in selling office solutions/ IT solutions/ services in large enterprise segment.

Preferably in the software industry or related field will be adding advantage.

Experience in navigating through complex client organisation and establishing excellent rapport at all levels, especially with decision makers and C-level clients.

Experience in project management will be an added advantage.

Excellent interpersonal, customer service and communication skills.