Store Manager - PEP Home 5542 JHB Southgate

SkillsMap; Johor Bahru; On-site; MYR 36,000 - 48,000; Full time

Job summary

A leading retail company in Johor Bahru is seeking a Store Manager. The role involves leading a store team to meet KPIs, enhancing customer service, and managing sales. Ideal candidates will have experience in retail leadership, a solid understanding of stock management, and be proficient in English. The position requires strong managerial skills and a passion for delivering excellent customer experiences. This is a permanent role with the opportunity to contribute to a dynamic team environment.

Qualifications

• Proficient in English.
• 1-2 years experience in a retail leadership role is ideal.

Responsibilities

• Lead the store team to meet business KPIs and drive sales.
• Manage stock and cash handling procedures to minimize loss.
• Ensure administrative duties are completed per company guidelines.
• Conduct team training and coaching.

Skills

Customer service focus

Team leadership

Communication skills

Integrity

Interpersonal skills

Education

Grade 12

Degree/Diploma in business/retail

Tools

Microsoft Office

Google GSuite

Job description

Store Manager - PEP Home 5542 JHB Southgate

Store Manager - PEP Home 5542 JHB Southgate
PEP
2025/12/24 JHB CBD

Job Ref #: PEP-2258
Industry: Retail
Job Type: Permanent
Positions Available: 1

At PEP we call ourselves Dynamos - we have FUN, work hard, and take ownership of everything we do. We work in teams to create world‑class solutions. Being a Dynamo of PEP means you are dynamic, helpful and believe in making our customers look and feel good.

Job Description

PURPOSE OF POSITION: Leading a store team to meet business KPIs including driving sales, cost control, mitigating risks and stock loss, administration and ensuring world class store standards.

Responsibilities

• Increase sales by focusing on customer service and world‑class store standards, maintenance of the store image, stock management and promotional implementation
• Stock loss is minimised by having a healthy store culture and following security measures, stock and cash handling procedures.
• Manage cost according to the company low cost culture by driving efficiencies in the store.
• Ensure administrative duties within the store are done according to the company guidelines.
• Leading a dynamic team of Dynamos - taking responsibility for team training, coaching and performance.
• Standards - maintain general health, safety and housekeeping standards

Job Requirements

• Grade 12
• Proficient in English.
• Relevant tertiary education - a degree/diploma in a business/retail related field would be an advantage.
• Ideally 1‑2 years experience in a retail environment within a leadership role.
• Computer Literate (Microsoft and/or Google GSuite - will be an advantage).

ATTRIBUTES REQUIRED

• A passion for retail is essential to deliver a world‑class customer experience.
• Demonstrate integrity and willingness to go the extra mile.
• Strong interpersonal, communication and leadership skills
• Strong Managerial capabilities - ability to plan, lead, organise and control.
• Ability to work under pressure in a fast‑paced environment.
• Willing to work retail hours.

Closing Date: 02 January 2026

Internal Development Pool Candidates will be given preference.

PEP strives for equal opportunity in terms of its employment equity guidelines.

If you do not hear from us within 4 weeks of the closing date of this position, please regard your application as being unsuccessful.