Store Manager_JPO

Samsonite Group APAC & Middle East; Johor; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading retail company in Malaysia, Johor, is seeking a Retail Manager to lead a team and drive sales. The successful candidate will inspire retail associates, enhance customer service, and oversee boutique operations. Strong leadership and experience in luxury retail are essential for this role.

Qualifications

• Proven experience in retail management, preferably in the mid-tier luxury retail industry.
• Strong leadership and interpersonal skills with the ability to inspire and motivate a team.

Responsibilities

• Lead, motivate, and inspire a team of retail associates.
• Drive sales by engaging with customers and providing personalized assistance.
• Monitor sales performance and implement optimization strategies.
• Oversee all aspects of boutique operations.
• Develop and implement action plans to improve performance.

Skills

Leadership

Customer service

Sales strategies

Job description

Job Description

• Lead, motivate, and inspire a team of retail associates to achieve sales targets and deliver outstanding customer service.
• Drive sales by actively engaging with customers, understanding their needs, and providing personalized product recommendations and assistance.
• Monitor sales performance and implement strategies to optimize sales opportunities and meet or exceed targets.
• Oversee all aspects of boutique operations, including opening and closing procedures, cash handling, and compliance with company policies and procedures.
• Develop and implement action plans based on analysis findings to optimize sales performance, improve operational efficiency, and enhance customer satisfaction.
• Proven experience in retail management, preferably at least within the mid-tier luxury retail industry
• Strong leadership and interpersonal skills with the ability to inspire and motivate a team.