Station Operations & Compliance Specialist

J&T Express; Kampar; On-site; MYR 36,000 - 48,000; Full time

Job summary

A logistics and courier company seeks an Operation Specialist in Kampar, Perak. This role involves supporting daily operations for courier stations, managing compliance, and improving customer service quality. Candidates should have a Diploma or Bachelor's degree and at least 2 years of relevant experience. Excellent communication skills and stress tolerance are essential. The position requires occasional travel to Pusat Perdagangan Canning, offering an opportunity to enhance customer satisfaction across the assigned area.

Qualifications

• 2 years of experience in store management at Cainiao Stations or Tuxi Stores.
• Ability to travel for work.
• Strong execution ability for daily tasks.

Responsibilities

• Manage basic services for courier stations in the assigned area.
• Conduct training and execute operational processes.
• Handle qualification audits and safety management.
• Improve consumer service quality of courier stations.
• Complete ad-hoc tasks assigned by management.

Skills

Excellent communication skills

Customer service skills

Stress tolerance

Education

Diploma or Bachelor's degree in business, logistics, supply chain management or related field

Job description

A logistics and courier company seeks an Operation Specialist in Kampar, Perak. This role involves supporting daily operations for courier stations, managing compliance, and improving customer service quality. Candidates should have a Diploma or Bachelor's degree and at least 2 years of relevant experience. Excellent communication skills and stress tolerance are essential. The position requires occasional travel to Pusat Perdagangan Canning, offering an opportunity to enhance customer satisfaction across the assigned area.