State Registered Nurse, Accident & Emergency

KPJ Healthcare; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in Kuala Lumpur is seeking a State Registered Nurse for the Accident & Emergency department. This role includes providing high-quality patient care, conducting triage, and collaborating with medical teams in emergency situations. Ideal candidates should have a Registered Nurse certification, excellent communication skills, and experience in managing acute patient care effectively. The position offers professional development opportunities and a supportive work environment.

Benefits

Opportunities for professional development

Supportive work environment

Qualifications

• Registered Nurse with the ability to perform triage and emergency care.
• Experience in patient medical documentation and reporting.
• Ability to collaborate with healthcare professionals effectively.

Responsibilities

• Provide high-quality care to patients during emergencies.
• Conduct patient triaging and manage ambulance transfers.
• Assist with administrative duties in the absence of the unit manager.

Skills

Patient care

Triage skills

Communication

Team collaboration

Education

Registered Nurse certification

Tools

IV Equipment

Medical Software

Job description

STATE REGISTERED NURSE, ACCIDENT & EMERGENCY

1. Adherence to nursing care vision, mission, goals and objectives, aligns with the scope of nursing services, and performs shift duties as assigned by the Unit Manager to ensure high quality care rendered.
2. Notifies the unit manager of any changes in the situation that could impact the standards of care.
3. Providing high-quality care to patients in urgent situations, managing ambulance transfers, ensuring patient safety, and ensuring continuity of care during transitions to and from healthcare facilities.
4. Conduct patient triaging by performing detailed examinations, documenting abnormalities, informing the attending physician, and prioritizing care based on patient history to ensure prompt and effective treatment.
5. Identifying and collaborating with doctors and team members to manage life-threatening conditions and effectively communicating with relevant professionals to ensure optimal patient care.
6. Performing phlebotomy and intravenous infusions for patients, administering medications, dressing changes, and assisting with simple surgical procedures as directed by medical officers or consultants, ensuring patient safety.
7. Assist with patient admission and discharge procedures, scheduling specialist clinic appointments, handling death cases with respect, and ensuring safe transfer to the mortuary.
8. Obtains and handovers a report of patient progress, ensuring all doctor's orders are followed before changing or over taking shifts and notifying any incidents or problems encountered.
9. Visit patients in the unit with team members to assess conditions, re-plan nursing care, and determine nursing priorities based on patient needs and staff availability.
10. Provides personalized, holistic patient care using the nursing process approach, maintaining accurate documentation in patient folders, and promptly reporting any abnormal findings to relevant doctors or consultants.
11. Providing emotional support and accompanying doctors while doing rounds, as well as assisting in procedures as needed.
12. Executing the doctor's orders, coordinating with team members related to patients' treatment, and fostering effective communication with all disciplines, patients, and relatives to ensure patient satisfaction.
13. Actively participates in the health education of patients and their families in the ward as well as unit meetings, dialogue sessions, and hospital activities.
14. Provide clear, compassionate, and culturally sensitive communication with patients, ensuring their understanding of their condition, treatment options, and care plan in a comprehensive manner.
15. Collaborate with the unit manager in administration, setting care standards, and fulfilling duties in the absence of the unit manager, while also carrying out assigned tasks and providing feedback.
16. Charge accurately, incorporating charges for equipment and consumable items into the patient's charges and verifying their completeness.
17. Inspect and document the supply of sterile packs to ensure the integrity of the packaging and maintain an adequate supply of unit stock from CSSS.
18. Maintains and documents adequate supply of unit stock
19. Carries out assignments scheduled by Unit Manager and provide feedback.

HUMAN RESOURCE AND DEVELOPMENT

1. Accountable for personal and professional growth keeps up to date with professional change by maintaining mandatory learning hours.
2. Executes continuous professional development through annual competency evaluations and privileges every 3 years and is proficient in performing cannulations and medication calculations.
3. Participates and contributes to the teaching program of the unit / ward and orientation of new members of staff to the ward routine.
4. Engage in the supervision of staff, which includes: Care Assistants, Driver and student nurses assigned to the unit for their clinical experience to achieve the clinical attachment objectives.
5. Collaborates with the unit manager to evaluate staff performance, provide constructive feedback, and optimize staff, supply, and service utilization for efficient resource allocation and coordination with consultants for effective bed management.
6. Participates and contribute to the development and maintenance of the nursing process, ensuring effective patient care and documentation.
7. Participates in research initiatives and advocates for quality improvement through evidence-based practice.
8. Participates in the development and maintenance of the nursing process when providing patient care as well as nursing documentation
9. Supports and assists the Unit Manager in effective and efficient utilization of staff, supplies and services.

POLICIES AND PROCEDURES

1. Participates in the review and revision of nursing policies, procedures, and work instructions, providing valuable insights, promoting best practices for optimal patient care, and continuously improving the process.
2. Inspect the DDA drugs with the previous shift's nurse in charge and adhere to hospital policies and procedures in medication care, custody, and administration.
3. Checks daily and audits resuscitation trolley periodically as scheduled.
4. Promotes infection prevention and control by ensuring staff follow protocols, implementing surveillance activities, and demonstrating commitment through personal involvement.
5. Maintain confidentiality of patient's personal and medical history

FACILITIES AND EQUIPMENT

1. Operates and maintains specialized equipment ina unit, guiding new staff on the use of it and maintaining accurate records.
2. Collaborate with the unit manager to maintain equipment, medical supplies, consumable items, and drugs, ensuring proper functioning, service according to the PPM schedule, and adequate stock and linen supply.
3. Notify biomedical personnel of faulty equipment and assist in maintaining instruments and equipment through proper cleaning, handling, disinfection, and usage.
4. Assists in maintenance of instruments and equipment by proper cleaning, handling, disinfect and utilizing as directed
5. Participate in a quarterly stock count with the finance staff.

SAFETY AND QUALITY IMPROVEMENT ACTIVITIES

1. Participate in and support activities aimed at the continuous improvement of nursing services, including quality assurance, infection control, and fire and safety programs.
2. Conduct thorough investigations, root cause analyses, appropriate response actions, and timely completion of incident reports within the stipulated timeframe.
3. Collaborate with unit manager to collect and evaluate clinical and administrative data, participate in hospital-wide surveys like MSQH, JCI, IMS and etc. for continuous quality improvement efforts.
4. Participate and contribute to the Baby Friendly Hospital Initiative certification, with a focus on promoting exclusive breastfeeding.
5. Adhere to the Occupational Safety and Health Act and Regulations 1994, which mandate reasonable work care, employer cooperation, protective equipment use, patient safety goals, World Alliance recommendations, patient and family rights policies, standard people practice, 5S activities.