Sr HR Operations Specialist (Mandarin Speaking)

Renesas; Bayan Lepas; Hybrid; MYR 50,000 - 70,000; Full time

Job summary

A leading semiconductor solutions provider in Penang is seeking a Sr HR Operations Specialist to support their Global HR Service Delivery. In this role, you will be the first point of contact for employee inquiries, manage various HR tasks, and lead improvement projects for the HR Operations team. The ideal candidate has strong communication skills in Mandarin and English, with at least 5 years of experience in HR Administration. This position promotes a hybrid work model, emphasizing flexibility and teamwork.

Benefits

Flexible work environment

Remote work options

Professional growth opportunities

Qualifications

• Proficiency in Mandarin and English; other Asian languages are a plus.
• Experience in customer-focused environments.
• 5+ years of HR Operations experience preferred.

Responsibilities

• Serve as a contact for HR inquiries and requests.
• Administer employee life cycle activities including onboarding and termination.
• Lead HR projects and continuous improvement initiatives.
• Liaise with various stakeholders as needed.

Skills

Excellent communication skills (both written and verbal)

Good systems knowledge with automated processes

Proficiency in Microsoft Office Applications

Ability to identify process improvements

Strong critical thinking and problem-solving abilities

Education

Experience of HR Operations/Administration work

Job description

Job Description

We are seeking a Sr HR Operations Specialist to support our Global HR Service Delivery team as part of a centralized function to handle a variety of HR-related transactions. In this role, you will be supporting and growing along with our APAC HR Transformation journey, and act as a Role Model to the expanding team.

Key Responsibilities

• Serve as the first point of contact towards employees and managers for any general HR inquiries and requests.
• Administers employee life cycle activities/changes, including but not limited to Onboarding, Termination, HR system Data management, Documents filing, Time & Attendance, Data Reporting, Generation of Employment-related Letters, Benefit Administration, PO/Invoice Management, etc.
• Support tasks intake and adoption from Regional HR Business Partners and other COEs (e.g., C&B, Talent Development, Global Mobility, etc.)
• Leads or participates in various Global/Regional/Country HR Projects as well as Continuous Improvement projects by partnering with relevant stakeholders to enhance HR processes and employee experience.
• Liaise with various stakeholders or other functional departments (e.g., Finance, IT, Payroll, Legal, HRBPs, Recruiters, etc.) when handling different cases.
• Acts as a role model for good practices within the HR Operations team.
• Acts formally as a mentor for junior/new members.
• Perform all other duties as assigned by supervisor from time to time.

Qualifications

Must Have

• Excellent communication skills (both written and verbal), especially in Mandarin and English language. Proficiency in other Asian languages (Malay/Japanese/Korean) would be an added advantage.
• Good systems knowledge working with automated processes
• Proficiency in Microsoft Office Applications, especially Microsoft Excel and Word.
• Ability to work with processes and identify improvements for efficiency and standardization
• Applies strong critical thinking and problem-solving abilities to consistently deliver outstanding customer experiences.
• Leverages prior experience in customer-focused environments to independently manage key aspects of the service profile following initial training

Good to Have

• Experience of HR Operations/Administration work – more than 5 years preferably
• An advantage if worked within Global Organization/Global Shared Services
• Working Experience in Success Factors would be an added advantage

Additional Information

Renesas is an embedded semiconductor solution provider driven by its Purpose ‘To Make Our Lives Easier.’ As the industry’s leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and Power.

With a diverse team of over 21,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, ‘To Make Our Lives Easier.’

At Renesas, you can:

• Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things.
• Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people’s lives easier, safe and secure.
• Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day.

Are you ready to own your success and make your mark?

Join Renesas. Let’s Shape the Future together.

Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read ourDiversity & Inclusion Statement.

We have adopted a hybrid model that gives employees the ability to work remotely two days a week while ensuring that we come together as a team in the office the rest of the time. The designated in-office days are Tuesday through Thursday for innovation, collaboration and continuous learning.