Senior Demand Planner

Mattel, Inc.; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading global toy company is seeking a Supply Chain Lead located in Kuala Lumpur, Malaysia. In this role, you will manage the S&OP process, synchronize demand and supply, and analyze trends to optimize inventory levels. The ideal candidate will have at least three years' experience in demand planning and proficiency in planning tools such as SAP. The company promotes a flexible work culture and values collaboration across regional teams.

Benefits

Flexible work model

Collaborative team environment

Career development opportunities

Qualifications

• At least 3 years experience in a supply chain demand planning or forecasting role.
• Proficiency in Excel and PowerPoint; knowledge of AS400, Tableau, Cognos.
• APICS certification or equivalent is a plus.

Responsibilities

• Lead the local S&OP process and consensus meetings.
• Be the primary contact for forecasting and product availability.
• Monitor and adjust product forecasts based on sales trends.

Skills

Fluent English (written and verbal)

Exceptional problem solving & analytical ability

Communication skills

Highly organized

Team collaboration

Education

B.A. Degree in Business Administration, Operations Management, Supply-Chain or Logistics

Tools

Excel

PowerPoint

AS400

Tableau

Cognos

Demand planning tools/software (JDA/Blue Yonder, SAP)

Job description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Job Description

The Opportunity

In this role, you will lead the local S&OP process, aligning Sales, Marketing, and Finance on forecasting and product availability. You will also be involved with managing demand/supply synchronization, analyzing trends to adjust forecasts, and reporting key metrics. Additionally, this position also focuses on inventory optimization and proactively addressing supply chain challenges.

What Your Impact Will Be

• Lead the local S&OP process and Consensus meetings with Commercial/Marketing/Finance teams based in India.
• Be the primary point of contact between Sales, Marketing, and Finance on Forecasting and Product Availability. This includes conducting monthly review of Demands, Supply Match, Sales Forecast, and Inventory health compared to Financial Plan KPI’s.
• Responsible for synchronizing commercial plans with monthly demand/supply forecasting cycle.
• Monitor and adjust product forecasts to achieve appropriate sales in the different channels based on POS/shipping trends, DFC, and customer/consumer insights.
• Provide monthly metrics reporting and recommendations on forecast changes, rejections, forecast accuracy, bias, and item productivity in-line with Global and Regional expectations.
• Liase with Supply and Inventory Management teams to produce Gross inventory/DOS projections and trending. Also support initiatives to improve overall inventory health by reducing excess, slow-moving inventory while balancing against potential un‑shippables and out of stocks (optimize customer fill‑rate).
• Set up mechanisms to detect and highlight critical forecast levels & changes (i.e. Demand imbalance, Supply constraints, promotional impacts, POS trends, Market Conditions etc…)
• Proactively identify constraints and challenges and develop solutions to mitigate impacts all the while keeping internal customers clearly informed of developments.

Qualifications

• B.A. Degree in Business Administration, Operations Management, Supply‑Chain or Logistics is plus.
• Fluent English (written and verbal), additional language skills an asset.
• At least 3 years experience in a supply chain demand planning or forecasting role.
• Proficiency with Excel and PowerPoint with knowledge of AS400, Tableau, Cognos.
• Working knowledge of demand planning tools/software such as JDA/Blue Yonder, SAP a plus.
• APICS certification or equivalent a plus.
• Open to travel when required and collaborate with cross‑regional teams.
• Highly organized and able to perform in a dynamic, fast‑paced organization.
• Exceptional problem solving & analytical ability.
• Demonstrated ability to communicate effectively and diplomatically with other teams and cultures. Strong ability to influence by establishing effective cross‑functional relationships.

Additional Information

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance‑driven company. We strive for excellence and are focused on pursuing best‑in‑class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work

We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in‑person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher‑Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and e‑commerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award‑winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment.

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