Specialist, Customer Due Diligence Operations (KYC)

OKX; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

OKX seeks a KYC Specialist to join our dynamic team. This role involves conducting customer due diligence and ensuring compliance with AML regulations. Candidates should possess strong analytical skills and 2+ years in a KYC or CDD environment. We offer competitive remuneration and a supportive workplace as part of a rapidly growing global cryptocurrency platform.

Benefits

Competitive remuneration package

RM 500/month Meal Allowance

Monthly Team Building Activities

RM 2500 Benefits per annum

Convenient workplace

Growth and promotion prospects

Multinational working environment

Qualifications

• 2+ years experience in AML and CDD/EDD review.
• Completion of tertiary education.
• Strong communication and writing skills.

Responsibilities

• Conduct comprehensive KYC reviews and ensure compliance.
• Request and verify CDD/EDD documents from customers.
• Investigate potential matches against sanctions and adverse media.

Skills

Attention to Detail

Communication Skills

Team Player

Education

Higher Diploma or Degree in relevant field

Job description

Specialist, Customer Due Diligence Operations (KYC)

Who We Are

At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps). OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE.

We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.

About the Opportunity:

A unique and highly-impactful role at one of the fastest-growing global cryptocurrency exchanges. In this role, you will be working along the KYC team and you will be responsible customer KYC cases that have been identified through our onboarding systems for potential money laundering, terrorist financing, Bank Secrecy Act violations and other AML or fraud related. This individual must have prior know-your-customer and sanctions compliance experience.

What You’ll Be Doing:

• Complete comprehensive reviews of incoming customer onboarding cases and ensuring that the application of KYC principles are consistent with the Company’s KYC policy and customer risk assessment.
• Reviewing KYC documents obtained from the customer, utilising our validation tools and reputable sources to verify the AML documentation.
• Requesting appropriate CDD/EDD documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies and procedures.
• Follow up on pending CDD/EDD requests ensuring that communication is issued with the relevant SLA's.
• Investigating possible matches generated by the scanning application that the Company uses to screen customers against sanctions, PEP's and adverse media news and ensuring the appropriate action is taken.
• Provide information to management in respect of AML/CDD issues arising.
• Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate.
• Support the enhancement of our CDD function and maintain procedures
• Manage specific projects, which may arise from time to time.

Job Requirements:

• Completion of tertiary higher education such as Higher Diploma, Degree and onwards.
• You have two or more years’ experience in AML and CDD/EDD review or in a KYC work domain,
• You are a ‘team player’ who can work well within the function to deliver a quality service.
• You are excellent communication and writing skills, and are attentive to details.
• Excellent command of spoken and written English is required.

Why Join Us?

• Competitive remuneration package (Basic Salary + Yearly Bonuses).
• Meal Allowance up to RM 500/month
• Monthly Team Building
• RM 2500 Benefits per annum (Training & Wellness)
• Convenient workplace (5 minutes walk from MRT TRX).
• Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
• Employee engagement, recognition and appreciation program.
• Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.

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