Special Projects Executive (Business Operations)

Digital Sage Group; Bintulu; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dynamic operational improvement firm in Malaysia is seeking individuals for a role focused on enhancing business operations. This hands-on position involves diagnosing inefficiencies, implementing streamlined systems, and ensuring repeatable processes. Ideal candidates will be fresh graduates or early-career professionals with a strong execution mindset and a willingness to learn. This role provides a unique opportunity for those wanting to solve real business problems within varied operational environments.

Qualifications

• Fresh graduates or early-career professionals are encouraged to apply.
• A strong execution mindset is crucial.
• Must be comfortable with ambiguity and willing to learn.

Responsibilities

• Observe daily operations to pinpoint inefficiencies.
• Implement SOPs and improve task ownership.
• Document processes and create handover playbooks.

Job description

About The Role

We are building a Special Projects Unit to solve operational problems across multiple businesses. This role involves entering a business, identifying inefficiencies, implementing systems, and leaving the business in a better, more structured state. This is a hands-on execution role designed for individuals who learn fast, take ownership, and enjoy solving real business problems.

Core Responsibilities

Business Diagnosis

• Observe daily operations
• Identify process gaps, bottlenecks, and inefficiencies
• Map current workflows

Execution & Improvement

• Implement SOPs and checklists
• Improve task ownership and reporting
• Set up simple dashboards and tracking

Documentation

• Document processes and improvements
• Create handover playbooks
• Ensure repeatability

Project-Based Work

• Work in 4â6 week cycles per business or function
• Deliver clear before/after outcomes

What Success Looks Like

• Founder involvement reduced
• Processes documented and followed
• Teams operate with clarity
• Fewer recurring issues

Ideal Candidate Profile

• Fresh graduates or early-career professionals
• Strong execution mindset
• Comfortable with ambiguity
• Curious and analytical
• Willing to be on the ground

This Role Is NOT For

• People who want routine admin work
• People who avoid responsibility
• People who need constant direction

Growth Path

• Pod Lead
• Ops Coordinator
• Business Ops Manager