Spa Assistant Manager - Elevate Luxury Guest Experience

Park Hyatt Kuala Lumpur; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A luxury hotel in Kuala Lumpur seeks an Assistant Manager for its spa department, responsible for supporting spa operations and ensuring service quality. This role requires a passion for guest relations and a background in hospitality management. Candidates should have 2-3 years of supervisory experience in luxury spa settings. Attention to detail and strong interpersonal skills are essential, along with the ability to address guest concerns with empathy.

Qualifications

• Open only for Malaysian Citizens and Permanent Residents.
• Minimum 2-3 years experience in supervisory or managerial role in luxury spa.
• Strong understanding of spa operations and treatments.

Responsibilities

• Assist with running the department in line with brand standards.
• Provide hands-on support to the spa team.
• Foster strong relationships with guests.

Skills

Interpersonal skills

Problem-solving abilities

Attention to detail

Education

University degree/diploma in hospitality/hotel management

Job description

A luxury hotel in Kuala Lumpur seeks an Assistant Manager for its spa department, responsible for supporting spa operations and ensuring service quality. This role requires a passion for guest relations and a background in hospitality management. Candidates should have 2-3 years of supervisory experience in luxury spa settings. Attention to detail and strong interpersonal skills are essential, along with the ability to address guest concerns with empathy.