Software Project Manager

Huawei Technologies (Malaysia) Sdn. Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading telecommunications firm in Kuala Lumpur is seeking a Software Project Manager to oversee BSS project delivery and ensure customer satisfaction. The role includes managing project scope, cost, quality, and team coordination while developing operation and management plans. The ideal candidate will have at least 5 years of experience in the Telco & IT industry, a relevant bachelor's degree, and strong skills in project planning, financial knowledge, and effective communication.

Qualifications

• At least 5 years of working experience in the Telco & IT Industry.
• Experience in software delivery project management is preferred.
• Familiarity with project management knowledge domains.

Responsibilities

• Serve as the PD/PM of BSS project delivery and ensure customer satisfaction.
• Manage project scope, cost, quality, and delivery.
• Develop and manage project operation and management plans.

Skills

Project planning and scope management

Financial knowledge

Communication and people management

Problem-solving skills

Education

Bachelor’s Degree in Engineering (Computer/Telecommunication) or equivalent

Tools

NGBSS/BES

CRM

CBS

Job description

Serve as the PD/PM of BSS project delivery, act as the first contact person of the customer, be responsible for the project delivery phase (plan/cost/quality), and be responsible for customer satisfaction.

Streamline front-end sales and back-end O&M to ensure contract and delivery quality.

Properly and effectively use project management knowledge, tools, and skills to build a team. Develop the project operation plan. Develop the project management plan. Schedule and coordinate internal and peripheral resources. Manage subcontractors, ensure efficient project delivery, and improve customer satisfaction.

Be responsible for the project scope, progress, cost, delivery quality, project operation result, and profit, including detailed planning and project planning in the planning phase and monitoring of project progress and delivery in the implementation phase.

Be responsible for project operation compliance and ensure that project delivery complies with Huawei"s management regulations and rules.

Candidate must possess at least a Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication) or equivalent.

At least 5 year(s) of working experience in Telco & IT Industry.

Experience in the following Huawei (or equivalent) solution is a plus, like NGBSS/BES, CRM, CBS.

Good communication and people management skill.

Professional Knowledge

Master and flexibly apply the professional knowledge in the knowledge domains of project management, and have experience in software delivery project management, such as change management, communication management, financial management, risk management, progress management, scope management, and stakeholder management.

Be familiar with the integrated delivery mode of projects in the telecom industry, and have general knowledge of contracts, subcontracting, procurement, and commercial affairs.

Have background knowledge about software solutions such as NGBSS/BES, CBS, and OCS and experience in implementing solutions for software products such as NGBSS/BES, CBS, and OCS.

Be familiar with the basic principles and knowledge of the telecom industry and have a sense of teamwork.

Key Skill Set

Understand project planning and scope management.

Be familiar with financial knowledge.

Be able to make speeches, negotiate, and manage conflicts.

Have the skills to effectively solve problems.

Unlock job insights

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following statements best describes your right to work in Malaysia?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Software Project Manager?
• How many years' experience do you have with project planning and scheduling?
• Which of the following PMI certifications have you completed?
• How many years' experience do you have in the telco & internet services industry?

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