SME Relationship Manager

CIMB; Johor Bahru; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading ASEAN universal bank in Johor Bahru is seeking an experienced SME Relationship Manager to manage and nurture relationships with SME clients. The ideal candidate will provide tailored financial solutions and achieve financial targets while ensuring client satisfaction. Responsibilities include analyzing client needs and structuring financing solutions. A bachelor’s degree in business, finance, or economics is required, along with strong relationship management and client servicing skills.

Qualifications

• Strong relationship management and client servicing skills with demonstrated success in account management.
• Proficiency in business and financial analysis, risk assessment, and credit evaluation.
• Knowledge of banking products and services for SMEs, including financing solutions.

Responsibilities

• Manage and nurture relationships with SME clients, providing tailored financial solutions.
• Analyze client needs and structure financing solutions.
• Achieve financial targets and ensure compliance with internal policies.

Skills

Relationship management

Client servicing

Business development

Financial analysis

Negotiation skills

Education

Bachelor’s degree in Business Administration, Finance, Economics, or a related field

Job description

Company Description

CIMB Group is a leading ASEAN universal bank and one of the largest Asian investment banks, recognized globally among the largest Islamic banking institutions. Headquartered in Kuala Lumpur, Malaysia, CIMB offers a range of financial services, including consumer, commercial, wholesale, Islamic banking, and asset management. As the fifth‑largest banking group in ASEAN, CIMB operates in 16 global locations with a workforce of over 36,000. CIMB Bank and CIMB Islamic Bank are proud members of PIDM, reflecting their commitment to delivering reliable financial services.

Role Description

This full‑time on‑site role is based in Johor Baharu. The SME Relationship Manager will manage and nurture relationships with SME clients, providing tailored financial solutions and advice. The role involves acquiring new business opportunities, managing SME clients, maintaining client satisfaction, and achieving financial targets. The SME Relationship Manager will analyze client needs, structure financing solutions, and ensure compliance with internal policies.

Qualifications

• Strong relationship management and client servicing skills with demonstrated success in account management and business development
• Proficiency in business and financial analysis, risk assessment, and credit evaluation
• Knowledge of banking products and services for SMEs, including financing solutions
• Excellent communication, negotiation, and problem‑solving abilities
• Ability to work on‑site and collaborate effectively in a team‑oriented environment
• Bachelor’s degree in Business Administration, Finance, Economics, or a related field
• Experience in SME banking or a similar industry is an advantage
• Proficiency in local market knowledge and industry trends is beneficial