Shipping Executive

Palmiteco Engineering; Selangor; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading logistics company in Malaysia is seeking a skilled shipping manager responsible for ensuring compliance with import/export regulations and overseeing logistics processes. The role focuses on process improvement, supplier management, and customer relationship management within the shipping sector. Ideal candidates will have a degree in Supply Chain or a related field and at least 5 years of relevant experience in shipping and logistics. This position offers a dynamic work environment with a focus on operational excellence.

Qualifications

• Minimum 5 years working experience in manufacturing or logistic company.
• Familiar with containerize and conventional shipment.

Responsibilities

• Ensure compliance with import/export regulations.
• Oversee the shipping process to ensure timely delivery.
• Maintain relationships with third-party logistics providers.

Skills

Process Improvement

Supplier and Vendor Management

Customer Relationship Management

Risk Management

Education

Degree or diploma in Supply Chain or equivalent

Job description

1d ago , from PalmitEco Engineering Sdn Bhd

Responsible with key government agencies such as Customs, MITI and other agency officials to ensure complete compliance with import/export regulation. Overseeing and managing the entire process of shipping goods, ensuring that products are delivered to customers or between locations in an efficient, timely, and cost-effective manner.

Secondary function:

• Process Improvement
  • Continuously reviewing and improving shipping processes and procedures to enhance operational efficiency, reduce delays, and minimize costs.
• Supplier and Vendor Management
  • Building and maintaining strong relationships with third-party logistics providers, suppliers, and carriers.
  • Monitoring the performance of these partners to ensure quality service and timely delivery, as well as addressing any issues or disputes that arise.
• Collaboration with Other Departments
  • Working closely with other teams, such as project, marketing, store, and production, to ensure smooth coordination in fulfilling customer orders.
• Overseeing shipments that require special handling, such as perishable goods, fragile items, hazardous materials, or high-value products.
• Ensuring that these shipments comply with special handling regulations and are delivered safely and on time.
• Customer Relationship Management
  • Assisting in building customer loyalty by providing superior service related to shipping, such as ensuring timely delivery, offering shipment tracking, and handling any shipping-related complaints or concerns.
  • Participating in customer satisfaction surveys or follow-ups to gather feedback on shipping performance.
• Identifying potential risks in the shipping process (e.g., delays, lost or damaged goods) and developing strategies to mitigate these risks.
• Handling insurance claims for damaged or lost shipments and ensuring that proper coverage is in place.
• Any other jobs assigned by superior when necessary

Organizational knowledge:

• Process flow for palm oil mill.
• Propriety product of CB Palm Industrial Sdn Bhd.
• AKTA KASTAM 1967.
• AKTA CBP 2014.
• Quality Control Analysis for CB Palm Industrial Sdn Bhd product.
• Leadership and company policy of CB Palm Industrial Sdn Bhd.
• Risk Management of CB Palm Industrial Sdn Bhd.
• ISO 9001 quality management system.
• Inco-term 2020

Limit of authority:

• Any deviations from the budget or changes in the cost structure require higher-level authorization.
• Authorize changes of SOP in QMS system

Qualification & Working Experience Requirements:

• Degree or diploma in Supply Chain or equivalent with minimum of 5 years working experience in manufacturing or logistic company; or
• Minimum 5 years working experience in shipping and logistic palm oil mill company.
• Familiar with containerize and conventional shipment.