Shipping Documentation Assistant

CNT LINE Sdn Bhd; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A logistics company in Johor Bahru is seeking an Operational Coordinator for full-time shipping operations. Responsibilities include handling bookings, managing dangerous goods declarations, and ensuring documentation compliance. The ideal candidate should have strong MS Office skills, excellent organizational abilities, and the capacity to work under tight deadlines. Experience in shipping or freight forwarding is preferred, and immediate availability is advantageous. Competitive salary range is offered.

Qualifications

• 1-2 years of experience in shipping documentation or freight forwarding is preferred but not mandatory.
• Immediate availability is advantageous.

Responsibilities

• Handle shipment bookings and coordinate with carriers, agents, and shippers.
• Manage DG (Dangerous Goods) declarations and ensure compliance.
• Ensure accurate and timely billing according to shipment details.
• Liaise with shippers, carriers, and verify shipping documents.
• Maintain detailed records of all shipping documents and transactions.
• Address and resolve documentation or booking-related issues.

Skills

Proficiency in MS Office (Excel, Word, PowerPoint)

Strong attention to detail

Excellent organisational skills

Strong communication skills

Ability to multi-task

Job description

Location: Johor Bahru (JB)

Type: Full-Time

Salary Range: MYR 2,200 – 3,000

What You Will Be Doing

Operational Coordination

• Handle shipment bookings and coordinate with carriers, agents, and shippers to ensure timely cargo movement.
• Manage DG (Dangerous Goods) declarations, ensuring all documentation and safety requirements are met.
• Ensure accurate and timely billing in accordance with quotations and shipment details.
• Liaise with shippers, carriers, and overseas counterparts to prepare and verify Bills of Lading (BL), Debit Notes (DN), and Invoices (INV).
• Provide final BLs and permits to shippers, ensuring full compliance with applicable regulations.
• Manage pre-alerts and shipping documentation, ensuring all paperwork is properly prepared and submitted.

Documentation & Tracking

• Prepare and execute Bills of Lading (BL) accurately and in compliance with shipping standards.
• Maintain detailed and organised records of all shipping documents and transactions in the system.
• Respond promptly to customer, shipper, and overseas agent inquiries regarding shipment status via email.

Problem‑Solving & Support

• Address and resolve documentation or booking‑related issues quickly to ensure smooth shipment flow.
• Provide backup support for team members during leave or medical absence.
• Perform any other duties assigned by management to support overall operational needs.

What We Are Looking For

• Proficiency in MS Office (Excel, Word, PowerPoint).
• Strong attention to detail, with excellent organisational and communication skills.
• Ability to multi‑task and work under tight deadlines in a fast‑paced environment.
• 1‑2 years of experience in shipping documentation or freight forwarding is preferred but not mandatory.
• Immediate availability is advantageous.