Service Representative

Fairy Park; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A customer service-oriented firm in Shah Alam, Malaysia, is looking for fresh graduates and SPM leavers. The role involves handling customer inquiries and sales, providing transport services, and collaborating with the service team during ceremonies. Candidates must have good communication skills, a positive attitude, and be ready to work on weekends and public holidays. Benefits include a company car with fuel reimbursement and a communication device. Ideal for self-starters eager to contribute.

Benefits

Company car with petrol and toll reimbursement

Communication device provided

Qualifications

• Ability to work independently.
• Willing to work on weekends and public holidays.
• Positive attitude and responsible character.

Responsibilities

• Handle sales matters, customer inquiries, and complaints.
• Provide transport shuttle, product delivery to customers.
• Collaborate with service team for smooth operations during ceremonies.

Skills

Good communication

Interpersonal skills

Self-confidence

Education

Fresh graduate or SPM leavers

Job description

Requirement

• Fresh graduate and SPM leavers are encouraged to apply.
• Ability to work independently.
• Willing to work on weekends and public holiday.
• Positive attitude and responsible character.
• Pleasant personality with focus on excellence in customer service.
• Self-starter with good communication and interpersonal skill.
• Possess self-confidence and be able to actively interact with all relevant parties.

Responsibility

• Service walk in customer – handle sales matters, customer enquiries and complaints
• Provide transport shuttle, product delivery to customer
• Issue temporary receipt and handover the daily sales collection to Admin Office.
• Full collaboration with service team colleagues and related department to ensure smooth operation during the funeral procession and burial or installation ritual.
• Assist customer pre, during and post praying ceremony
• Liaise with respective department to settle all problems related to service and operation works.

Benefits

• Company car provided with reimbursement of petrol and toll
• Communication device provided – Handphone and Simcard

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