Service Engineer (Science/Chemical) At Shah Alam - Contract

Prospect Outsourcing Sdn Bhd; Selangor; On-site; MYR 30,000 - 50,000; Full time

Job summary

A prominent service provider in the manufacturing sector is seeking a Field Service Engineer to provide technical support for pulp and paper mills. Responsibilities include meeting clients, conducting site surveys, checking chemical performance, and performing equipment maintenance. Candidates should have a Technical Diploma/Degree, communication skills in English, Bahasa, and Mandarin, and at least 1-2 years of field service experience. Fresh graduates are welcome. Travel will be required.

Qualifications

• Minimum 1-2 years in providing on-site service works in the field of pulp & paper mill.
• Able to interact with customers and assist in enhancing customer satisfaction.
• Have own transportation and willing to travel (outstation).

Responsibilities

• Meeting with the customer to determine the nature of the service and support for pulp & paper mill.
• Provide testing and on-site technical services management at customers plants.
• Check chemical dosing and routine monitoring of chemical performance.
• Conducting routine dosing equipment servicing and maintenance out in the field.
• Maintain housekeeping at allocated areas within customer premises.
• Conduct site survey and obtain samples for laboratory analysis.

Skills

Client communication in English, Bahasa & Mandarin

Understanding of plant equipment

Customer interaction and satisfaction enhancement

Education

Technical Diploma/Degree in Science or chemical qualifications

Job description

Job Title : Field Service Engineer (yearly contract basis)

Job Description

• Meeting with the customer to determine the nature of the service and support for pulp & paper mill.
• Provide testing and on-site technical services management at customers plants.
• Check chemical dosing and routine monitoring of chemical performance.
• Conducting routine dosing equipment servicing and maintenance out in the field.
• Maintain housekeeping at allocated areas within customer premises.
• Conduct site survey and obtain samples for laboratory analysis.

Job Requirements

• Technical Diploma/Degree in Science or chemical qualifications.
• Minimum 1-2 years in providing on-site service works in the field of pulp & paper mill
• Fresh graduate is welcome as training will be provided.
• Communicate well with clients in English, Bahasa & Mandarin
• Good understanding of plant equipment and chemical treatment program applied.
• Able to interact with customers and assist in enhancing customer satisfaction.
• Assist account manager/engineer in start-up of chemical treatment program and troubleshooting in customer facilities.
• Have own transportation and willing to travel (outstation).