Service Delivery Project Manager — Drive On-Time Delivery

Time dotCom Berhad; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading telecommunications provider in Kuala Lumpur is seeking a Service Delivery Manager to oversee various projects, ensuring high-quality delivery and customer satisfaction. The ideal candidate must have strong project management skills, an understanding of customer needs, and the ability to work with multiple stakeholders. This role offers a dynamic work environment and opportunities for growth.

Benefits

Cool and innovative work environment

Flexible working hours

Health and wellbeing support

Learning and growth opportunities

Free car park

Qualifications

• Sound understanding of best customer experience and project management.
• Ability to coordinate with various stakeholders effectively.
• Proven track record of delivering projects on time and within budget.

Responsibilities

• Manage all aspects of project management for service delivery.
• Coordinate with vendors, customers, and internal teams.
• Ensure effective communication and satisfactory service delivery.

Skills

Project management

Customer service

Stakeholder engagement

Time management

Vendor management

Job description

A leading telecommunications provider in Kuala Lumpur is seeking a Service Delivery Manager to oversee various projects, ensuring high-quality delivery and customer satisfaction. The ideal candidate must have strong project management skills, an understanding of customer needs, and the ability to work with multiple stakeholders. This role offers a dynamic work environment and opportunities for growth.